At a Glance
- Tasks: Lead the fill operation and ensure a ready-to-trade salesfloor.
- Company: Join a dynamic team at M&S in Inverness.
- Benefits: Earn a competitive wage with an unsocial hours premium.
- Other info: Great opportunity for career growth in a supportive atmosphere.
- Why this job: Make a real impact while developing leadership skills in a fast-paced environment.
- Qualifications: Must be 18+ with strong teamwork and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1
- Sunday: 05:00-13:00
- Monday: 05:00-13:00
- Tuesday: 02:00-10:00
- Thursday: 02:00-10:00
- Friday: 09:00-17:00
- Week 2
- Monday: 05:00-13:00
- Tuesday: 14:00-22:00
- Thursday: 14:00-22:00
- Friday: 09:00-17:00
- Saturday: 05:00-13:00
This job role involves working through the night and early mornings, and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Inverness employer: Marks and Spencer
As a Shift Lead at our Inverness location, you will be part of a dynamic team that values hard work and dedication, offering a supportive work culture where every colleague is encouraged to thrive. With competitive pay including an unsocial hours premium, opportunities for personal growth, and a commitment to creating an inclusive environment, we ensure that our employees feel valued and empowered to deliver exceptional service. Join us in making a difference in the community while enjoying the benefits of working in a fast-paced and rewarding role.
