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- Tasks: Deliver exceptional customer service and create stunning visual displays.
- Company: Join the innovative team at M&S, a leader in retail.
- Benefits: Flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Be the face of M&S and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for fashion.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 11 - 16 £ per hour.
Work Pattern:
- Week 1: Mon - 07:00-11:00
- Tue - 07:00-11:00
- Wed - 07:00-11:00
- Fri - 07:00-11:00
- Sat - 07:00-11:00
- Week 2: Mon - 07:00-11:00
- Tue - 07:00-11:00
- Wed - 07:00-11:00
- Thurs - 07:00-11:00
- Fri - 07:00-11:00
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We are looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the wow factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand. If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone's Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Stylist - Inverness employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Stylist - Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your creativity! As a Visual Merchandiser, you'll need to demonstrate your eye for fashion and design. Bring along any portfolio or examples of your work that showcase your ability to create stunning displays that attract customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Customer Assistant - Stylist - Inverness
Some tips for your application 🫡
Show Your Style: When you’re writing your application, let your personality shine through! We want to see your passion for fashion and how you can bring that to the role. Use examples from your past experiences to show us how you’ve created eye-catching displays or engaged with customers.
Be Customer-Focused: Remember, it’s all about the customer! Highlight any experience you have in delivering excellent customer service. Share stories where you went above and beyond to meet a customer's needs, as this is key to our ethos at M&S.
Keep It Clear and Concise: While we love creativity, make sure your application is easy to read. Use clear language and structure your thoughts logically. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss how you would create eye-catching displays that resonate with customers. Show them you have a genuine passion for style and can bring that creativity to the role.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles. Think about times when you went above and beyond to meet customer needs. This will demonstrate your commitment to delivering excellent service, which is crucial for this position.
✨Team Player Attitude
Highlight your experience working in teams and how you’ve supported colleagues in achieving common goals. M&S values teamwork, so be ready to share specific instances where collaboration led to success in your past roles.
✨Adaptability is Key
Retail can be unpredictable, so think of examples where you had to pivot quickly between tasks or adapt to changing situations. Show them you can handle pressure and still deliver high-quality work, even when things get hectic.
