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- Tasks: Lead M&S’s insurance strategy and manage key insurance programmes.
- Company: Join M&S, a forward-thinking retail giant with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team committed to making a positive impact.
- Why this job: Shape the future of insurance in a dynamic, inclusive environment.
- Qualifications: Extensive corporate insurance experience and strong analytical skills required.
The predicted salary is between 60000 - 80000 ÂŁ per year.
At M&S, our ambition is bold - to operate with resilience, pace and confidence in a world where risk is constantly evolving. As our Insurance Manager, you’ll play a pivotal role in safeguarding the business, ensuring that our insurance strategy is robust, forward‑thinking and fully aligned to how M&S grows and innovates. This is a unique opportunity to own and shape the direction of M&S’s insurable risk portfolio, working across a complex, diverse organisation where no two challenges are the same. If you thrive on responsibility, bring deep technical insurance knowledge, and enjoy partnering with senior stakeholders, we’d love to hear from you.
What You’ll Do
- Lead M&S’s insurance strategy and programme management, covering key lines such as property damage & business interruption, liability, cyber, D&O and motor, including full ownership of annual renewals.
- Manage broker and insurer relationships, ensuring strong performance, competitive programme outcomes, and effective market engagement.
- Oversee end‑to‑end claims management and governance, using data and trends to drive improved outcomes and support loss‑prevention activity.
- Own budgeting, forecasting and premium negotiation, identifying efficiencies and cost‑saving opportunities across the insurance portfolio.
- Collaborate cross‑functionally and manage outsourced partners, ensuring insurance requirements are embedded in key decisions and that TPAs, loss adjusters and other providers deliver high‑quality, cost‑efficient service.
Who You Are
- Extensive experience in corporate insurance management, with strong technical expertise across key commercial lines (PD/BI, liability, cyber, D&O and motor).
- Proven ability to lead insurance renewals and programme design, negotiating effectively and engaging confidently with insurers, brokers and outsourced partners at a senior level.
- Strong analytical capability, able to interpret complex data, identify trends and influence decision‑makers with clear, insight‑driven recommendations.
- ACII (or equivalent professional qualification) and/or experience managing multinational insurance programmes.
- Understanding of captive structures or alternative risk‑financing models, with the ability to apply this knowledge to improve programme efficiency.
What’s in it for you?
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Insurance Manager employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching M&S and their insurance strategy. Understand their key lines of coverage and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your deep technical knowledge and experience can benefit M&S. Highlight specific examples where you've successfully managed insurance programmes or negotiated with insurers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the M&S team.
We think you need these skills to ace Insurance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in corporate insurance management. We want to see how your skills align with our needs, so don’t hold back on showcasing your technical expertise!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead insurance renewals and negotiate effectively. We love seeing quantifiable results, so if you’ve saved costs or improved processes, let us know!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your experience and insights, especially when discussing complex data and trends. We appreciate clarity as it shows your analytical capability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Know Your Insurance Inside Out
Make sure you brush up on your technical knowledge of key commercial lines like property damage, liability, and cyber insurance. Be ready to discuss how these areas impact M&S's strategy and how you can contribute to their growth.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to interpret complex data and identify trends. Think of examples where you've used data to influence decision-making or improve outcomes in previous roles, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Since the role involves collaborating with senior stakeholders, practice articulating your experience in managing relationships with brokers and insurers. Highlight any successful negotiations or partnerships you've led that resulted in positive outcomes.
✨Understand M&S’s Culture
Familiarise yourself with M&S’s values and their approach to teamwork and collaboration. Be prepared to discuss how you can fit into their inclusive culture and contribute to their ambitious goals while working closely with diverse teams.