Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, provide assistance, and ensure a safe shopping environment.
- Company: A vibrant retail store in Inverness with a focus on customer service.
- Benefits: Flexible hours, friendly team, and opportunities for personal growth.
- Other info: Join a supportive team and thrive in a dynamic retail environment.
- Why this job: Be the friendly face of the store and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
A retail store in Inverness is looking for a confident Customer Service Assistant to provide a visible presence, engage customers, and deter theft. You will assist customers, welcome them warmly, and maintain a safe shopping environment.
Key skills include:
- Strong communication
- Empathy with the brand
- The ability to handle various retail situations
No specific license required but good observation skills are a plus. This role requires flexibility and a commitment to the company's high standards.
In‑Store Customer Assistant & Safety Advocate employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In‑Store Customer Assistant & Safety Advocate
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine. Show them your confidence and warmth, just like you would when welcoming customers in-store.
✨Tip Number 2
Brush up on your communication skills. Practice how you’d engage with customers and handle tricky situations. Role-playing with a friend can help you feel more prepared and natural during the real deal.
✨Tip Number 3
Research the company culture. Understanding their values will help you connect better during the interview. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace In‑Store Customer Assistant & Safety Advocate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you engage with customers and create a welcoming atmosphere. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience: Make sure to mention any previous customer service experience or situations where you've demonstrated strong communication skills. We love seeing how you've handled various retail scenarios, so give us the good stuff!
Emphasise Safety Awareness: Since this role involves maintaining a safe shopping environment, it’s important to highlight any experience you have in safety practices or observation skills. Show us that you understand the importance of keeping both customers and the store safe.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Show Your Customer Service Skills
Prepare to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with empathy and professionalism.
✨Demonstrate Your Communication Skills
Practice clear and confident communication. During the interview, make sure to listen actively and respond thoughtfully. This will show that you can engage customers effectively and maintain a positive shopping environment.
✨Know the Brand Inside Out
Familiarise yourself with the retail store's values, products, and services. Being able to discuss how your personal values align with the brand will demonstrate your commitment and enthusiasm for the role.
✨Highlight Your Observation Skills
Since the role involves maintaining a safe shopping environment, be ready to discuss your observation skills. Share any experiences where your attention to detail helped prevent issues or improve customer safety.