At a Glance
- Tasks: Lead a dynamic team in Fashion, Home & Beauty to deliver exceptional service and results.
- Company: Join M&S, a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Competitive pay, career development opportunities, and a vibrant work environment.
- Other info: Join a culture that values growth, inclusivity, and excellence.
- Why this job: Be at the forefront of retail innovation and inspire your team to excel.
- Qualifications: Experience in retail leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This is not a back‑office role; you’ll be on the shop floor, setting the pace, raising standards, inspiring your team to deliver standout style, sharp service and strong commercial results, even under pressure.
What Success Looks Like
- A department that trades strongly, looks brilliant and delivers five‑star service
- A motivated, multi‑skilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What We’re Looking For
- Proven experience leading teams in a fast‑paced retail or customer‑focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance‑manage with clarity and empathy
- Confidence in having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviour
- Leadership that doesn’t stand still – raises the bar, backs people and takes pride in delivering results the right way
Are you ready for it? Take your marks and apply today.
We think you need these skills to ace Team Manager - Fashion, Home & Beauty - High Wycombe and Buckinghamshire area
Team Leadership
Retail Management
Commercial Awareness
Data Analysis
Coaching and Development
Performance Management
Effective Communication
