At a Glance
- Tasks: Deliver five-star customer service in a fast-paced food section during night shifts.
- Company: Join the renowned Marks and Spencer team in Hedge End.
- Benefits: Enjoy an unsocial premium for late hours and competitive pay.
- Other info: Work from 21:00 to 06:00 with opportunities for growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Resilience, adaptability, and a passion for customer service are key.
The predicted salary is between 24000 - 30000 £ per year.
Marks and Spencer is seeking a full-time night shift Customer Assistant in Hedge End. You will provide five-star customer service in a fast-paced Food section, working from 21:00 to 06:00. The role involves using digital tools and fostering teamwork.
To succeed, you need to be resilient, customer-focused, and adaptable, ready to work through the night. This role also includes an unsocial premium for late hours worked.
Night Shift Food Service & Customer Experience Pro in Hedge End employer: Marks and Spencer
Marks and Spencer is an excellent employer, offering a dynamic work environment where teamwork and customer service excellence are at the forefront. Employees benefit from competitive pay, including an unsocial premium for night shifts, and have access to ongoing training and development opportunities that foster personal and professional growth. Located in Hedge End, the company promotes a supportive culture that values resilience and adaptability, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Food Service & Customer Experience Pro in Hedge End
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Marks and Spencer. A personal recommendation can really give you the edge in landing that night shift role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. Think about your past experiences and how they relate to providing five-star service in a fast-paced environment.
✨Tip Number 3
Show off your adaptability! During the interview, share examples of how you've successfully handled unexpected challenges or changes in your previous roles. This will demonstrate your resilience and readiness for the night shift.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Night Shift Food Service & Customer Experience Pro in Hedge End
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to provide a five-star experience, especially in fast-paced environments like food service.
Be Resilient and Adaptable:Since this role involves working through the night, it's important to demonstrate your resilience and adaptability. Share examples of how you've handled challenging situations or adapted to changes in your work environment.
Use Digital Tools to Your Advantage:Mention any experience you have with digital tools or technology in your application. We love candidates who are comfortable using tech to enhance customer experiences, so don’t hold back on showcasing your skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out!
How to prepare for a job interview at Marks and Spencer
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Marks and Spencer values five-star service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital tools, make sure you understand the basics of any relevant technology. If you’ve used similar systems before, mention them during the interview to show you're tech-savvy.
✨Show Your Resilience and Adaptability
Working night shifts can be challenging, so be prepared to discuss how you handle stress and adapt to changing situations. Share specific instances where you've demonstrated resilience in a fast-paced environment.
✨Teamwork is Key
Marks and Spencer emphasises teamwork, especially during night shifts. Be ready to talk about your experience working in teams, how you contribute to a positive atmosphere, and how you support your colleagues.
