Head of Workforce Planning & Continuous Improvement

Head of Workforce Planning & Continuous Improvement

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Marks and Spencer

At a Glance

  • Tasks: Lead strategic initiatives to enhance labour efficiency and improve customer experience.
  • Company: Marks and Spencer, a leading retail brand with a focus on innovation.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Join a collaborative team dedicated to continuous improvement and excellence.
  • Why this job: Make a real impact in retail by optimising operations and leading diverse teams.
  • Qualifications: Strong analytical skills and proven leadership experience in retail.

The predicted salary is between 60000 - 80000 £ per year.

Marks and Spencer is seeking a strategic Head of Resourcing & Continuous Improvement to enhance labour efficiency across UK stores. This pivotal role demands expertise in labour planning and stakeholder engagement.

The successful candidate will lead initiatives that optimize operational models and drive continuous improvement, ensuring a fantastic customer experience while collaborating with diverse teams.

Candidates should have a robust analytical background and proven leadership in retail.

Head of Workforce Planning & Continuous Improvement employer: Marks and Spencer

Marks and Spencer is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong commitment to employee development, the company provides numerous growth opportunities and benefits, ensuring that team members thrive in their roles while contributing to a fantastic customer experience across UK stores.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Workforce Planning & Continuous Improvement

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Marks and Spencer!

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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Marks and Spencer.

We think you need these skills to ace Head of Workforce Planning & Continuous Improvement

Labour Planning
Stakeholder Engagement
Operational Model Optimisation
Continuous Improvement
Customer Experience Enhancement
Team Collaboration
Analytical Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Marks and Spencer. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Marks and Spencer and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Marks and Spencer. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Marks and Spencer's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Marks and Spencer

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Marks and Spencer.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Marks and Spencer will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Marks and Spencer and how you would contribute to adapting HR strategies.