Head of Finance Controllership

Ready to take on one of the most influential finance leadership roles at M&S? This is a rare opportunity to step into a high-impact leadership position at the heart of our Business Services Centre, shaping the future of controllership across M&S. As part of the BSC Leadership Team, you'll lead a large, diverse team and partner with some of the most senior stakeholders across Finance to deliver financial integrity, drive transformation, and enable better business decisions. You'll play a critical role in modernising our finance function, driving standardisation, and supporting the implementation of SAP S/4HANA, helping us build a simpler, more agile M&S.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What you’ll do:

• Leading all controllership activity across multiple business units including Food, Fashion, Home & Beauty, International, Property, Retail, and Digital & Technology.
• Building, developing and inspiring a high‑performing team of c.50 colleagues (with 4‑5 direct reports), championing a strong performance culture.
• Acting as a trusted senior partner to Finance Directors, the Group Financial Controller and wider Finance leadership.
• Ensuring robust financial control, integrity of Business Unit financial statements, and leading internal and external audit relationships.
• Driving standardisation, automation and continuous improvement, including supporting SAP S/4HANA implementation and finance transformation.

Who you are:

Your skills and experience will include:

• Senior financial control experience in a FTSE 250 environment, ideally within retail or FMCG.
• A proven track record of leading high‑performing teams and driving performance, engagement and culture.
• Strong experience working with Shared Service Centres / Centres of Excellence, with exposure to large‑scale finance operations.
• Demonstrated success in delivering automation, standardisation and process improvement initiatives.
• Professionally qualified (ACA or equivalent) with the credibility to influence and partner senior stakeholders.

What’s in it for you?

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market‑leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.