Summary
As the Head of Analytics for the Retail business, your primary purpose is to lead and shape the analytics strategy, vision and initiatives within the organisation. You will be at the forefront of driving data‑driven decision‑making, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency and foster innovation.
Who you are
- Oversee the development and execution of advanced analytical methodologies and data solutions, ensuring that data‑driven insights provide a competitive edge.
- Work as a key member of the Data Analytics leadership team to provide and enable a framework that promotes team collaboration, knowledge sharing, analytical development and progression.
- Work with business leaders to demonstrate the power and value of a data‑driven approach to decision‑making and how it contributes to the strategic goals of the business, acting as a data and analytical consultant to identify opportunities and drive cultural change.
- Establish empowered and accountable high‑performing teams through coaching and mentoring, setting the tone as a thought and servant leader to create a culture of continuous improvement.
What you will do
- Lead and shape the analytics strategy, vision and initiatives within the retail organisation, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency and foster innovation.
- Oversee the development and execution of advanced analytical methodologies and solutions, whilst having overall accountability for delivery and benefit realisation.
- Lead, evangelise and champion the adoption of the data platform and analytical technologies, staying up to date with emerging trends and cutting‑edge technologies in data analytics and artificial intelligence.
- Drive continuous improvement of data‑driven processes, promoting data integrity, quality and consistency.
- Bring extensive experience in analytics management and leadership within retail, with excellent leadership skills and the ability to communicate effectively with both technical and non‑technical individuals at director level.
Benefits
- After completing your probationary period, receive a 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on performance and personal objectives.
- Generous Defined Contribution Pension Scheme and Life Assurance.
- Dedicated induction and a wide range of training programmes to develop your skills.
- Perks and discounts via the M&S Choices portal to maximise personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to wellbeing support for all colleagues, including 24/7 Virtual GP and PAM Assist.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Inclusion & Support
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. We will try to put steps in place to help you be at your best.
