At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your career.
- Other info: Dynamic role with opportunities to adapt and thrive in a busy environment.
- Why this job: Be at the forefront of retail, making customers feel valued every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Week 1: Wednesday 1800-2200; Thursday 1800-2200; Friday 1800-2200; Saturday 1800-2200
- Week 2: Monday 1800-2200; Tuesday 1800-2200; Friday 1800-2200; Saturday 1800-2200
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who can confidently recommend and sell our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods - West Cornwall in Hayle employer: Marks and Spencer
Joining M&S as a Customer Assistant in West Cornwall means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer extensive training and development opportunities, ensuring you thrive in a supportive and high-energy work culture. Enjoy the unique advantage of working in a vibrant community where your contributions are valued, and every day presents new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods - West Cornwall in Hayle
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S Food products and their values. This way, when you chat with hiring managers, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will really impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former M&S employees on LinkedIn. They can provide insider tips and might even refer you for the role, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to embrace the challenges that come with the role.
We think you need these skills to ace Customer Assistant - Foods - West Cornwall in Hayle
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products or any experiences you've had that show your enthusiasm for the food industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Your Customer Service Skills:Make sure to mention any previous experience you have in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of making our customers feel valued.
Be Ready to Adapt:Flexibility is key in this role, so don’t forget to mention your ability to adapt to changing situations. Whether it’s working different shifts or jumping into various areas of the store, we want to know you can handle whatever comes your way with a positive attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S's food range. Being able to discuss specific products and your personal favourites will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you've worked effectively as part of a team. Discuss how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Be Ready for Flexibility
Since the role requires adaptability, think of instances where you've successfully adjusted to changing demands. Highlight your willingness to take on various tasks and how you embrace challenges, as this will resonate well with the interviewers.
