At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Week 1
- Sunday 0600-1200
- Monday 0500-1100
- Friday 0500-1100
- Saturday 0500-1100
- Week 2
- Sunday 0600-1200
- Wednesday 0500-1100
- Friday 0500-1100
- Saturday 0500-1100
End date 05/09/2026. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods (Fixed Term) - West Cornwall in Hayle employer: Marks and Spencer
Join M&S as a Customer Assistant in West Cornwall, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development in a fast-paced environment. With competitive pay, including an unsocial hours premium, and a commitment to exceptional customer service, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods (Fixed Term) - West Cornwall in Hayle
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us you're passionate about what we do!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch tasks quickly and work in different areas of the store. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm for the role and your readiness to deliver that five-star service we pride ourselves on.
We think you need these skills to ace Customer Assistant - Foods (Fixed Term) - West Cornwall in Hayle
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for customer service and how you can help our customers find exactly what they need.
Highlight Your Resilience:This role is all about thriving under pressure. Make sure to include examples in your application that demonstrate how you've handled busy situations before. We want to see that you can keep your cool and deliver top-notch service even when things get hectic!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or technology. Whether it's using apps or in-store devices, show us that you're ready to enhance the customer experience with your tech skills.
Emphasise Team Spirit:We're looking for team players who contribute to a positive environment. In your application, share stories that showcase your ability to work well with others and support your colleagues. We want to know how you can help create a high-energy atmosphere at M&S!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S's food range. Being able to discuss specific products and your personal favourites will show your passion for the brand and help you stand out as a candidate who truly cares about customer service.
✨Demonstrate Your Resilience
This role is all about thriving under pressure. Prepare examples from your past experiences where you've successfully managed stressful situations or busy environments. Highlighting your ability to stay calm and focused will resonate well with the interviewers.
✨Show Off Your Digital Skills
Since being digitally confident is essential, be ready to discuss any experience you have with digital tools or technology. If you’ve used similar systems in previous jobs, mention them! This will demonstrate that you can quickly adapt to M&S's digital platforms.
✨Emphasise Teamwork and Flexibility
M&S values team players who can adapt to changing demands. Think of examples where you've worked collaboratively in a team or adjusted to new challenges. Showing that you're flexible and supportive will make you a strong candidate for this dynamic role.
