At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and customer service is essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Tuesday 0500-1000
- Wednesday 0500-1000
- Friday 0500-1000
- Saturday 0500-1000
- Week 2: Monday 0500-1000
- Tuesday 0500-1000
- Friday 0500-1000
- Saturday 0500-1000
End date: 05/09/2026.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle employer: Marks and Spencer
Join M&S as a Customer Assistant in West Cornwall, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering competitive pay including an unsocial hours premium, and opportunities for personal growth in a fast-paced environment. With a commitment to exceptional customer service and a focus on employee development, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on M&S and their food products. This will help you show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service under pressure will impress the hiring team.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to various roles in the store. Highlighting your willingness to jump in wherever needed will show that you're a true team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for customer service and how you can help our customers find exactly what they need.
Highlight Your Flexibility:Make sure to mention your ability to adapt to different roles and shifts. We want to see that you're ready to jump in wherever needed, especially during those busy times when the store is buzzing with customers.
Be Digital Savvy:Since being digitally confident is key, don’t forget to mention any experience you have with digital tools or technology. Show us how you can use these tools to enhance the shopping experience for our customers.
Keep It Real and Relatable:We’re looking for down-to-earth individuals, so keep your tone friendly and genuine. Let your personality shine through in your application, and show us how you can contribute to a positive team environment!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and why you love them!
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job is all about staying sharp and focused, so share stories that highlight your ability to handle busy environments and keep a positive attitude.
✨Emphasise Team Spirit
M&S values teamwork, so be ready to discuss how you've contributed to a positive work environment in the past. Share specific instances where you supported colleagues or collaborated to achieve a common goal.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any relevant technology or tools you might use. Mention any experience you have with digital devices or apps that enhance customer service, as this will set you apart.
