At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for adaptable team players.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18 and ready to thrive in a fast-paced environment.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday 06:00-10:00
- Monday 04:30-08:30
- Friday 04:30-08:30
- Saturday 04:30-08:30
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Havant employer: Marks and Spencer
Join M&S as a Customer Assistant in Havant, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive and energetic work culture that values resilience and teamwork, offering competitive pay including an unsocial hours premium, and opportunities for personal growth within a thriving environment. With a focus on delivering exceptional customer service and embracing digital tools, you'll find meaningful and rewarding employment that challenges you to excel every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Havant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself mentally for the high-pressure situations you might face. Show that you can stay sharp and focused, even when things get busy – that's what M&S is all about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. So, take your marks and get that application in today!
We think you need these skills to ace Customer Assistant - Food - Havant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a love for our products.
Be Specific About Your Skills:Make sure to highlight any relevant experience or skills that align with the role. Whether it’s working in a fast-paced environment or using digital tools, we want to know how you can contribute to our team!
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Assistant role. Show us that you understand what it takes to thrive in this position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or any new products will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s a busy retail environment or a challenging project, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive atmosphere in previous roles.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in a retail setting. Mentioning your experience with technology will show that you can enhance the customer experience using M&S's digital tools.
