At a Glance
- Tasks: Lead the team and ensure the sales floor is ready for customers.
- Company: Join Marks and Spencer, a trusted name in retail.
- Benefits: Flexible hours, competitive pay, and a premium for unsocial hours.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be a key player in delivering excellent customer service.
- Qualifications: Leadership skills and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
Marks and Spencer seeks a Shift Lead in Godalming to manage the fill operation and ensure the sales floor is ready for trade. You will coordinate resources, coach colleagues, and uphold high customer service standards while operating during flexible shifts between 4am and 11pm, including weekends.
Responsibilities also include key holder duties and operational compliance. A +£3.00 p/h premium applies for unsocial hours worked.
Food Shift Lead: Open & Lead the Floor (Flexible Hours) in Godalming employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work environment in Godalming where flexibility meets opportunity. With a strong emphasis on employee development, you will receive comprehensive training and support to enhance your skills while enjoying competitive pay, including a premium for unsocial hours. Join a team that values high standards of customer service and fosters a collaborative culture, making every shift rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Food Shift Lead: Open & Lead the Floor (Flexible Hours) in Godalming
✨Tip Number 1
Get to know the company culture! Before your interview, check out Marks and Spencer's values and how they operate. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership skills! As a Shift Lead, you'll need to coordinate resources and coach colleagues. Think of examples from your past experiences where you've successfully led a team or handled a challenging situation.
✨Tip Number 3
Be ready to discuss customer service! Marks and Spencer prides itself on high standards, so prepare to share how you've gone above and beyond for customers in previous roles. This will show them you understand their commitment to service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, it shows you're serious about joining the team at Marks and Spencer. Don't miss out!
We think you need these skills to ace Food Shift Lead: Open & Lead the Floor (Flexible Hours) in Godalming
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you can coordinate resources and coach colleagues effectively!
Emphasise Customer Service:Since upholding high customer service standards is key for us, share examples of how you've gone above and beyond for customers in previous roles. This will show us that you understand the importance of a great shopping experience.
Be Flexible with Your Availability:Given the flexible hours we offer, it’s a good idea to mention your availability clearly in your application. Let us know if you’re open to working early mornings, late evenings, or weekends – it’ll help us see how you fit into our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff About Marks and Spencer
Before the interview, do your homework on Marks and Spencer. Understand their values, especially around customer service and operational excellence. This will help you align your answers with what they’re looking for in a Shift Lead.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and manage the floor. Prepare examples from your past experiences where you've successfully led a team or improved operations. Be ready to discuss how you handle challenges and motivate others.
✨Flexibility is Key
Since the role involves flexible hours, be prepared to discuss your availability openly. Highlight your willingness to work during unsocial hours and how you can adapt to the needs of the business while maintaining high standards.
✨Customer Service Focus
Marks and Spencer prides itself on excellent customer service. Think of specific instances where you’ve gone above and beyond for customers. Be ready to share these stories to demonstrate your commitment to upholding high service standards.
