At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand environment.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1
- Sunday 11:00-16:30
- Monday 11:00-16:30
- Thursday 15:30-20:30
- Friday 08:00-15:00
- Week 2
- Tuesday 15:00-20:30
- Wednesday 11:00-16:30
- Thursday 14:00-20:30
- Saturday 14:00-19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Gloucester Quays employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Gloucester Quays location provides employees with the opportunity to engage in a fast-paced retail environment while benefiting from comprehensive training and growth opportunities. Join us to be part of a dynamic team where your contributions are valued, and you can truly make a difference in delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in a busy retail environment. Role-playing with a friend can help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you've used technology in previous roles. Whether it's using apps or in-store devices, demonstrating your comfort with digital tools will show you're ready for the fast-paced world of M&S.
✨Tip Number 4
Be flexible and adaptable! Retail is all about teamwork and moving quickly. Share examples of how you've successfully adapted to changes in past jobs, and let them know you're ready to jump in wherever needed to keep the store running smoothly.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experience or personal stories that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but make sure you’re also getting across your skills and experiences in a way that's easy to read.
Highlight Your Team Spirit:Since being a team player is crucial for us, mention any experiences where you've worked well with others. Whether it’s in retail or another setting, show how you contribute to a positive environment and support your teammates.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so get clicking!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment. M&S values teamwork, so showcasing this will be key.
✨Embrace Flexibility
Retail is fast-paced, and being adaptable is crucial. Think of times when you've had to adjust quickly to changes or challenges. Share these experiences to demonstrate that you're ready to tackle whatever comes your way.
