At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service during busy early morning shifts.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive wage plus an extra £3.00 p/h for unsociable hours worked.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; strong communication and teamwork skills are essential.
The predicted salary is between 12 - 15 £ per hour.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Early-Morning Food Customer Assistant — Frontline Role in Glasgow employer: Marks and Spencer
Join M&S as an Early-Morning Food Customer Assistant and be part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer competitive pay including an unsocial hours premium, a vibrant work culture that values teamwork and resilience, and opportunities to enhance your skills in a fast-paced environment. At M&S, you'll not only contribute to exceptional customer experiences but also enjoy the benefits of working for a company that truly values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Early-Morning Food Customer Assistant — Frontline Role in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, prepare to discuss how you can adapt to different tasks and challenges. Highlighting your ability to thrive in a fast-paced environment will show you're the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family. So, take the plunge and get your application in today!
We think you need these skills to ace Early-Morning Food Customer Assistant — Frontline Role in Glasgow
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for Early Mornings:Since this role involves early mornings, it’s important to express your readiness to work those hours. Let us know how you manage your time and stay energised during those early shifts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board as a vital part of our team.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
This role is all about thriving under pressure. Prepare examples from your past experiences where you successfully managed high-pressure situations. This will help you showcase your ability to stay sharp and focused during busy times.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous roles. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience and drive sales.
✨Emphasise Teamwork and Flexibility
Prepare to talk about your experiences working in teams and how you adapt to changing environments. Highlighting your ability to support colleagues and embrace new challenges will show that you're a great fit for the dynamic nature of this role.
