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- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join M&S, a leading retailer known for its commitment to quality and teamwork.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible working hours.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact behind the scenes and keep our stores running smoothly.
- Qualifications: Must be 18 or older; teamwork and digital skills are essential.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Week 1
- Monday: 15:30–23:30
- Wednesday: 15:30–23:30
- Friday: 15:30–23:30
- Saturday: 13:30–21:30
- Sunday: 13:30–21:30
- Tuesday: 15:30–23:30
- Wednesday: 15:30–23:30
- Friday: 15:30–23:30
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
About the Role: Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You’ll have a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Glasgow Pollok employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operations - Glasgow Pollok
✨Tip Number 1
Get to know the company! Research M&S and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and handling fast-paced environments. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant experience you have with stock management tools or other digital platforms during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Operations - Glasgow Pollok
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience: Make sure to mention any previous experience in retail or customer service. We love seeing how your skills can contribute to keeping our stores running smoothly, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to take on the physically demanding aspects of the job.
✨Show Off Your Flexibility
Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific examples where you’ve had to shift priorities or work across different areas, showing that you can keep up with the fast-paced retail environment.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant digital tools or systems you’ve used before. If you have experience tracking deliveries or managing stock through software, mention it! This will show that you’re ready to hit the ground running.
✨Team Player Attitude
This role requires collaboration, so highlight your teamwork skills. Think of times when you’ve supported colleagues or worked as part of a team to achieve a goal. Emphasising your ability to work well with others will resonate well with the interviewers.