At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service during late-night shifts.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience, develop customer service skills, and enjoy a dynamic work environment.
- Other info: Flexible shifts in a fast-paced environment with opportunities for growth.
- Why this job: Be at the forefront of retail, making a real impact on customer experiences every night.
- Qualifications: Must be 18 or over; passion for food and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday, Monday, Wednesday, Saturday.
Under 18 disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You’ll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods - Late Night in Glasgow employer: Marks and Spencer
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in the Food section a vibrant work culture that thrives on teamwork and resilience. With opportunities for personal growth and development, you'll be part of a fast-paced environment where your contributions are valued, and your passion for customer service can shine. Join us in delivering exceptional experiences to our customers while enjoying the benefits of working for one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods - Late Night in Glasgow
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely cares about the brand and its customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show your flexibility! Be prepared to discuss how you can adapt to different roles within the store. M&S loves team players, so share examples of how you’ve worked well with others in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools to enhance the customer experience.
We think you need these skills to ace Customer Assistant - Foods - Late Night in Glasgow
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love M&S Food products! Share any personal experiences or favourite items that make you excited about working in our Food section. This will help us see your enthusiasm and commitment to delivering top-notch service.
Highlight Your Customer Service Skills:We want to hear about your previous experiences in customer service. Whether it's a part-time job or volunteering, share specific examples of how you've gone above and beyond for customers. This will show us that you're ready to thrive in a high-pressure environment and deliver that five-star service we value.
Be Flexible and Adaptable:In your application, mention your ability to adapt to changing situations. Talk about times when you've had to think on your feet or handle unexpected challenges. This will demonstrate that you're ready to embrace the dynamic nature of retail and can handle whatever comes your way!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and passion for the role.
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Resilience
Prepare examples from your past experiences where you've thrived under pressure. Whether it’s handling a busy shift or resolving a customer complaint, showcasing your resilience will highlight that you can keep your cool when things get hectic.
✨Show Your Team Spirit
Think of instances where you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work environment. This will demonstrate that you’re a team player who fits their culture.
✨Embrace Flexibility
Be prepared to discuss how you adapt to changing situations. Retail can be unpredictable, so sharing examples of how you’ve successfully navigated shifts in priorities or tasks will show that you’re ready to embrace the challenges of the role.
