At a Glance
- Tasks: Serve customers, recommend products, and drive sales in a fast-paced food environment.
- Company: Join M&S, the UK's fastest growing retailer with a focus on quality food.
- Benefits: Competitive pay, including an unsocial hours premium for late shifts.
- Other info: Flexible shifts and a vibrant work atmosphere await you!
- Why this job: Be part of a dynamic team and make a real impact on customer experience.
- Qualifications: Must be over 18 due to late-night shifts; passion for food is a plus.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern:
- Week 1: Tuesday 19:00-23:00, Thursday 19:00-23:00, Saturday 17:00-21:00
- Week 2: Tuesday 19:00-23:00, Friday 19:00-23:00, Saturday 17:00-21:00
Under 18 Disclaimer: This job role involves working late nights and we cannot consider applications from anyone under the age of 18 due to health and safety legislation. The £3.00 p/h unsocial premium applies to hours worked between 22:00-06:00.
Job Overview: Join M&S as a Customer Assistant in our Food section, where you will work on the frontline of the UK's fastest growing retailer. We look for down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace our transformation. We need passionate individuals who take pride in M&S Food products and are ready to roll their sleeves up and meet strong customer demand day in and day out. As a resilient and committed brand ambassador you will confidently recommend and sell our newest food products, ensuring customers feel valued every time they shop with us.
Key Responsibilities:
- Work in high‑pressure environments: stay sharp, fast, and focused during busy periods; serve, sell, fill, and drive growth in sales.
- Be digitally confident: use the Sparks app and in‑store devices to enhance customer experience and ensure products are found.
- Be a team player: help create a positive, high‑energy environment where everyone works hard and supports each other.
- Show flexibility: adapt to different store areas and changing demands; no two shifts are the same.
Frontline role for those ready to roll up sleeves; huge opportunity awaits.
Customer Assistant - Food - Glasgow Pollok employer: Marks and Spencer
Join M&S as a Customer Assistant in Glasgow Pollok, where you will be part of a dynamic team in the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering flexible hours and opportunities for personal growth. With competitive pay and a focus on employee well-being, M&S is an excellent employer for those looking to make a meaningful impact in the food retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Glasgow Pollok
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marks and Spencer and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Assistant - Food - Glasgow Pollok
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marks and Spencer that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marks and Spencer.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marks and Spencer get a sense of who you are beyond your experience!
How to prepare for a job interview at Marks and Spencer
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marks and Spencer and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
