At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be a fashion ambassador and help customers find their perfect style.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 14:00-18:00; Thursday 18:30-22:30; Saturday 16:00-20:00
- Week 2: Sunday 10:00-14:00; Saturday 11:15-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion‑forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on‑trend and fashionable products. You’ll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Responsibilities:
- Operate in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Utilise digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Maintain high standards while balancing speed and accuracy, even when the pressure is on.
- Contribute to a positive store environment, supporting team members and ensuring smooth operations.
- Adapt quickly to changing needs and be ready to tackle the next challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant- Fashion, Home & Beauty - Glasgow Fort employer: Marks and Spencer
Join M&S as a Customer Assistant in Glasgow Fort, where you'll be part of a dynamic team that values hard work and passion for fashion. With a commitment to employee growth and a vibrant work culture, M&S offers unique opportunities to develop your skills while delivering exceptional service in a fast-paced environment. Enjoy the benefits of working for a leading retailer that prioritises innovation and customer satisfaction, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant- Fashion, Home & Beauty - Glasgow Fort
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle tough situations or provide excellent service. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your passion for fashion! Bring examples of how you've styled outfits or helped friends with their looks. This shows you're not just about selling but also about sharing your love for fashion.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use in-store.
We think you need these skills to ace Customer Assistant- Fashion, Home & Beauty - Glasgow Fort
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of our team at M&S.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. We’re looking for those who can thrive in a fast-paced environment, so don’t forget to mention any times you've successfully handled busy situations!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity, so let us know what makes you unique and how you can contribute to our vibrant store atmosphere.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This role is all about delivering five-star service!
✨Familiarise Yourself with Digital Tools
Since you'll be using digital tools like the Sparks App, it’s a good idea to familiarise yourself with them before the interview. Mentioning your comfort with technology can show that you're ready to enhance the customer experience.
✨Show Your Team Spirit
This role requires teamwork, so think of times when you've collaborated successfully with others. Highlight your ability to support team members and contribute to a positive environment, especially in a fast-paced setting.
