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- Tasks: Lead the fill operation and ensure a well-presented store ready for customers.
- Company: Join the Gateshead Team Valley Simply Food team with a focus on collaboration.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a dynamic team.
- Why this job: Be a key player in creating a great shopping experience while developing your leadership skills.
- Qualifications: Must be 18 or over; previous experience in retail is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1
- Monday: 04:00-12:00
- Wednesday: 09:00-17:00
- Thursday: 04:00-12:00
- Friday: 04:00-12:00
- Saturday: 13:00-21:00
- Sunday: 11:00-19:00
- Tuesday: 04:00-12:00
- Wednesday: 04:00-12:00
- Thursday: 09:00-17:00
- Friday: 04:00-12:00
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Gateshead Team Valley Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Gateshead Team Valley Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Lead - Food - Gateshead Team Valley Simply Food
Some tips for your application 🫡
Show Your Early Bird Spirit: Since this role involves early mornings, make sure to highlight your flexibility and willingness to work those hours. We want to see that you're ready to rise and shine with us!
Demonstrate Leadership Skills: As a Shift Lead, you'll be guiding the team. Share examples of how you've led or coached others in previous roles. We love seeing candidates who can inspire and motivate their colleagues!
Be Customer-Centric: Customer service is key in this role. Include any experiences where you’ve gone above and beyond for customers. Show us that you understand the importance of creating a great shopping experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks and Spencer
✨Know Your Shift Patterns
Familiarise yourself with the specific shift patterns mentioned in the job description. Be ready to discuss your availability and how you can manage early mornings and late shifts effectively.
✨Demonstrate Leadership Skills
Prepare examples of how you've led a team or coordinated resources in previous roles. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the Shift Lead position.
✨Showcase Customer Service Excellence
Be ready to talk about your approach to customer service. Share instances where you've gone above and beyond to ensure a great experience for customers, as this role requires you to model excellent service.
✨Understand Operational Responsibilities
Brush up on the operational tasks related to store management, such as cash handling and compliance. Being knowledgeable about these responsibilities will show that you're serious about the role and ready to take charge.