Marks & Spencer is seeking a Team Manager in Hospitality to lead from the front on the shop floor, driving standards, service and commercial results in a fast-moving retail environment. You’ll inspire a multi-skilled team, coach staff and use data to shape performance with a people-first leadership style.
This role requires confidence in delivering difficult conversations, adaptability, and a commitment to inclusive service and M&S values, guiding customers to great fashion and value.
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Retail Hospitality Team Lead: Service Excellence & Growth in Gateshead employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
