Foodhall & Shell Specification Model Format Manage

We're looking for a technically strong and commercially aware Foodhall & Shell Specification Model Format Manager to lead the development, governance, and continuous improvement of M&S store format models and developer shell specifications. Working across Property, Design, Construction, and Engineering teams, you will ensure our store formats remain aligned to business priorities, customer needs, regulatory requirements, and sustainability ambitions while supporting the delivery of future store development programmes.

What You'll Do

• Lead the creation, governance, and continuous improvement of store format models, design packages, and developer shell specifications across all store formats.
• Define and maintain technical standards covering architectural, refrigeration, mechanical, electrical, and interior specifications to support consistent delivery.
• Act as the central point of contact for store format standards, ensuring alignment and compliance across internal teams, consultants, and delivery partners.
• Drive innovation and optimisation by collaborating with Store Design, Engineering, IT, Security, and Commercial teams to integrate new solutions into future formats.
• Manage format documentation, technical communications, consultant performance, and regulatory compliance to enable right‑first‑time project execution.

Who You Will Be

• A technically credible professional with experience in store design, construction, architecture, or format development.
• A collaborative stakeholder manager, skilled at building strong relationships across multiple disciplines and influencing technical decision‑making.
• Detail‑oriented and organised, with a strong focus on governance, accuracy, and continuous improvement.
• A confident communicator, able to translate complex technical requirements into clear and practical guidance.
• Commercially aware, understanding how technical decisions impact capital investment, operational costs, and customer experience.

What You Will Bring

• Proven experience developing and managing technical specifications, standards, and design documentation across multiple disciplines.
• Strong understanding of store design, construction principles, and delivering customer‑focused retail environments.
• Experience interpreting architectural drawings, with proficiency in CAD and Revit software.
• Ability to assess technical solutions, consultant outputs, and innovations against business requirements and operational objectives.
• Strong analytical, documentation, and stakeholder management skills, with the ability to drive consistency and quality across complex programmes.

What’s In It For You

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.

• 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
• A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
• We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.
• We’re committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.