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- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join the innovative and inclusive team at Marks & Spencer.
- Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Proven leadership experience and digital confidence required.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in‑store team. Your role is to help our people be the best they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This, in return, provides a strong grounding across all elements of our business and therefore supports career progression in the future. We have a flexible / hybrid approach – talk to us about part‑time or job share opportunities in this role; if it’s meaningful to you, it’s important to us.
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first‑class customer service within a fast‑paced environment.
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident, understanding systems, and having the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Team Manager – Plymouth Area in Exeter employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager – Plymouth Area in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. Understanding their values and what makes them tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or tackled challenges. Be ready to share how you energised your team or improved performance – this is key for a Team Manager role!
✨Tip Number 3
Show off your flexibility! M&S loves a candidate who can adapt. Be prepared to discuss times when you've successfully juggled multiple priorities or led teams through change. This will highlight your resourcefulness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Manager – Plymouth Area in Exeter
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that magic to M&S.
Be Flexible and Open: Since flexibility is key for this role, don’t forget to mention your adaptability. Share examples of how you've thrived in changing environments or taken on various responsibilities.
Use Data to Your Advantage: We love data-driven decisions! If you've used data to improve team performance or sales, be sure to include that in your application. It shows you're not just a leader but a strategic thinker too.
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing opportunities we have at M&S!
How to prepare for a job interview at Marks and Spencer
✨Know Your Team Dynamics
Before the interview, take some time to research how team dynamics work in retail environments. Understand the importance of driving a selling culture and how you can energise your team to deliver exceptional customer service. Be ready to share examples of how you've successfully led teams in the past.
✨Showcase Your Flexibility
Since flexibility is key for this role, prepare to discuss your experiences working across various departments. Highlight instances where you've adapted to change or taken on different responsibilities, demonstrating your resourcefulness and ability to lead through ambiguity.
✨Data-Driven Decision Making
Familiarise yourself with how data can influence operational decisions. Be prepared to talk about how you've used data in previous roles to improve performance or drive sales. This will show that you understand the commercial side of the business and can make informed decisions.
✨Prepare for Difficult Conversations
As a Team Manager, you'll need to handle tough discussions effectively. Think of examples where you've navigated difficult conversations with colleagues or line managers. Show that you can achieve resolutions while maintaining a positive team environment, which is crucial for this role.
