Store Floor Lead — Fashion, Home & Beauty in Exeter
Store Floor Lead — Fashion, Home & Beauty

Store Floor Lead — Fashion, Home & Beauty in Exeter

Exeter Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch customer service and store presentation.
  • Company: Join a leading retail company with a focus on fashion, home, and beauty.
  • Benefits: Enjoy recognition opportunities and career growth in a dynamic environment.
  • Why this job: Be a key player in creating an amazing shopping experience for customers.
  • Qualifications: Strong leadership skills and digital savvy are essential.
  • Other info: Flexible working hours in a vibrant retail setting.

The predicted salary is between 28800 - 43200 £ per year.

A leading retail company is seeking a Team Support Manager in Exeter. This role is responsible for leading operational tasks and supporting team performance, ensuring high standards in customer service and store presentation.

The ideal candidate will demonstrate strong leadership skills, digital capability, and a commitment to service excellence. Working hours are varied, contributing to a dynamic retail environment. Benefits include opportunities for recognition and growth within the company.

Store Floor Lead — Fashion, Home & Beauty in Exeter employer: Marks and Spencer

As a leading retail company, we pride ourselves on fostering a vibrant work culture in Exeter that values teamwork and excellence. Our employees enjoy numerous benefits, including opportunities for recognition and career advancement, all while working in a dynamic environment that encourages personal and professional growth. Join us to be part of a team that is committed to delivering exceptional customer service and maintaining high standards in store presentation.
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Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Floor Lead — Fashion, Home & Beauty in Exeter

Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or social media. A friendly chat can give us insider info and might even lead to a referral!

Tip Number 2

Prepare for the interview by researching the company’s values and recent news. We want to show that we’re not just interested in the role, but also in the company’s mission and culture.

Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with us. This helps us articulate our thoughts clearly and boosts our confidence when it’s time to shine.

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role.

We think you need these skills to ace Store Floor Lead — Fashion, Home & Beauty in Exeter

Leadership Skills
Customer Service Excellence
Operational Management
Team Performance Support
Store Presentation Standards
Digital Capability
Adaptability
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to showcase your ability to lead and inspire others.

Emphasise Customer Service Excellence: Since this role is all about ensuring high standards in customer service, don’t forget to mention your commitment to service excellence. Share any relevant experiences where you’ve gone above and beyond for customers, as this will resonate with us.

Be Digital Savvy: In today’s retail environment, digital capability is key. Make sure to include any experience you have with digital tools or platforms that enhance store operations or customer engagement. We’re keen to see how tech-savvy you are!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Marks and Spencer

Know the Company Inside Out

Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and what sets them apart in the fashion, home, and beauty sectors. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Store Floor Lead, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Highlight Your Customer Service Excellence

Customer service is key in retail, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions led to positive outcomes, showcasing your commitment to service excellence.

Be Ready for Digital Discussions

With the increasing importance of digital tools in retail, be prepared to talk about your digital capabilities. Whether it's using inventory management systems or engaging with customers online, highlight your comfort with technology and any relevant experience you have.

Store Floor Lead — Fashion, Home & Beauty in Exeter
Marks and Spencer
Location: Exeter
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  • Store Floor Lead — Fashion, Home & Beauty in Exeter

    Exeter
    Full-Time
    28800 - 43200 £ / year (est.)
  • M

    Marks and Spencer

    10,000+
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