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- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, team support, and opportunities for growth.
- Other info: Dynamic environment with no two shifts the same.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1
- Wednesday: 17:00-21:00
- Friday: 12:00-21:00
- Sunday: 07:00-11:00
- Wednesday: 17:00-21:00
- Thursday: 17:00-21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Exebridges Exeter Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Exebridges Exeter Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and their food products. This way, you can show off your passion and knowledge during the chat, making you stand out as a candidate who truly gets what they're about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tough customers or busy periods. Being able to demonstrate how you thrive under pressure will show that you're ready for the fast-paced environment at M&S.
✨Tip Number 3
Be prepared to talk about teamwork! M&S values a positive work environment, so share examples of how you've worked well with others in the past. Highlighting your ability to support colleagues will show you're a great fit for their team.
✨Tip Number 4
Don't forget to showcase your digital skills! Familiarise yourself with any digital tools M&S uses, like Sparks. Mentioning your comfort with technology will reassure them that you can enhance the customer experience effectively.
We think you need these skills to ace Customer Assistant - Food - Exebridges Exeter Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for customer service and how you can help our customers find exactly what they need.
Be Yourself: We want to see the real you in your application. Don’t be afraid to show your personality and how you thrive in a fast-paced environment. Tell us about times you've gone above and beyond for customers or worked as part of a team.
Highlight Your Flexibility: Since no two shifts are the same, it’s important to demonstrate your adaptability. Mention any previous roles where you had to switch tasks quickly or handle unexpected challenges. We love candidates who can roll with the punches!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining the M&S family!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work environment. Share experiences where you supported colleagues or collaborated on tasks. This will demonstrate that you're a team player who can adapt to various roles in the store.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about your flexibility in previous roles. Highlight instances where you adapted to changing demands or took on different responsibilities. This will show that you're ready to embrace the challenges of a fast-paced retail environment.