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- Tasks: Lead a team to ensure a top-notch salesfloor and exceptional customer service.
- Company: A leading retail company in Eastleigh with a focus on modern retail operations.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a diverse team and shape the future of retail while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Opportunity to grow in a dynamic and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Eastleigh is seeking a Shift Lead to manage the fill operation, ensuring a well-prepared salesfloor. Responsibilities include coaching team members, maintaining operational excellence, and delivering high standards of customer service.
The ideal candidate will demonstrate flexibility, strong communication skills, and a commitment to team collaboration. This role supports a diverse and inclusive work environment aimed at leading the retail industry into a modern era.
Shift Lead - Store Operations & Customer Experience in Eastleigh employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Store Operations & Customer Experience in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We can role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your flexibility and communication skills during the interview. Share specific examples of how you've successfully managed a team or resolved customer issues in the past. We want to highlight our strengths!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Shift Lead - Store Operations & Customer Experience in Eastleigh
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in coaching or leading teams. We want to see how you've motivated others and maintained high standards in previous roles.
Emphasise Customer Service Experience: Since this role is all about delivering top-notch customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Flexible and Adaptable: Flexibility is key in retail, so don’t forget to mention times when you've successfully adapted to changing situations. We appreciate candidates who can think on their feet and handle unexpected challenges.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach and guide your team. Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight your ability to communicate clearly and motivate others, as these are key traits for this role.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so it's important to convey your flexibility during the interview. Share instances where you've had to adapt to changing circumstances or handle unexpected challenges. This will reassure them that you can maintain operational excellence even in tough situations.
✨Emphasise Customer Service Excellence
Customer experience is at the heart of this role. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous positions. Use specific examples to illustrate your commitment to high standards of service and how you can contribute to creating a welcoming environment.
