Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join the iconic M&S team and be part of a dynamic retail environment.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible working hours.
- Other info: Perfect for those who thrive in a busy environment and love to stay active.
- Why this job: Get hands-on experience in a fast-paced role that keeps our stores thriving.
- Qualifications: Must be 18+, with a can-do attitude and a knack for teamwork.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: Sunday 04:45 – 08:45, Thursday 04:45 – 08:45, Friday 04:45 – 08:45, Saturday 04:45 – 08:45.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind the scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Key Responsibilities:- Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.
- Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
- Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
- Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
Customer Assistant - Operation - West Quay in Eastleigh employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operation - West Quay in Eastleigh
✨Tip Number 1
Get to know the store! Before your interview, pop into M&S and observe how things run. Familiarise yourself with the layout and operations. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Show off your flexibility! In your conversations, highlight times when you've adapted quickly to changes or tackled unexpected challenges. This role is all about keeping up with the pace, so let them know you can keep up!
✨Tip Number 3
Be a team player! Share examples of how you've worked well in teams before. Whether it’s helping a colleague or collaborating on a project, showing that you can support others will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools, which is key for this role.
We think you need these skills to ace Customer Assistant - Operation - West Quay in Eastleigh
Some tips for your application 🫡
Show Your Flexibility: Make sure to highlight your ability to adapt to different tasks and shifts. We love team players who can roll with the punches, so share any experiences where you've had to be flexible in a fast-paced environment.
Be Digitally Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or systems. We want to see that you're comfortable using tech to manage stock and deliveries efficiently.
Emphasise Teamwork: This role is all about collaboration, so don’t forget to showcase your teamwork skills. Share examples of how you've worked well with others in previous jobs or projects, as we value those who can support their colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the key responsibilities like stock management and deliveries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Flexibility
Since flexibility is crucial for this position, be prepared to discuss examples from your past experiences where you've adapted to changing situations. Highlight how you can handle early morning shifts and support your team across different functions.
✨Demonstrate Digital Confidence
As the role requires using digital tools for tracking deliveries and managing stock, think of instances where you've successfully used technology in previous jobs. Be ready to explain how you can leverage these skills to keep the store running smoothly.
✨Emphasise Teamwork
Being a team player is essential in this role. Prepare to share stories that illustrate your ability to work collaboratively with others. Mention how you’ve supported colleagues in the past and how you plan to contribute to the team at M&S.