Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two days the same!
- Why this job: Be at the forefront of retail transformation and make a real impact on customer satisfaction.
- Qualifications: Passion for food, resilience under pressure, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Saturday - 07:30 - 16:30, Sunday - 07:30 - 16:15
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Dundee Gallagher Retail Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Dundee Gallagher Retail Park
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tough customers or recommend products. Role-playing with a friend can help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Be prepared to showcase your digital savvy! Familiarise yourself with tools like the Sparks App and in-store devices. Mentioning your comfort with these tools can set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Show your flexibility! Be ready to discuss how you can adapt to different roles within the store. Highlighting your willingness to jump in wherever needed will demonstrate that you're a true team player, which is key for this role.
We think you need these skills to ace Customer Assistant - Food - Dundee Gallagher Retail Park
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food! Share any experiences you have with M&S products or your favourite meals. We want to see that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills: Make sure to mention any previous roles where you've provided excellent customer service. We’re looking for down-to-earth colleagues who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Emphasise Your Team Spirit: Being a team player is crucial for us at M&S. In your application, talk about times when you've worked well in a team, supported your colleagues, or contributed to a positive work environment. We want to see that you can thrive in a high-energy setting!
Be Flexible and Ready for Challenges: Let us know that you're adaptable and ready to take on various tasks. Mention any experiences where you've had to think on your feet or handle changing demands. This role is all about embracing challenges, so show us you're up for it!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. Whether it’s handling a busy shift or resolving customer complaints, demonstrating your ability to stay calm and effective will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you’ve worked well in a team. Highlight how you supported colleagues and contributed to a positive environment, as being a team player is crucial in this role.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience, like apps or in-store devices. Mentioning your comfort with technology during the interview will show that you’re ready to embrace the digital aspect of the role.