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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading name in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities for growth in a high-energy setting.
- Why this job: Be part of a transformation and make a real impact on customer experiences.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 15:00-19:00, Thursday 16:00-20:00, Friday 16:00-20:00, Saturday 16:00-20:00
Overview: Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
Responsibilities:
- At M&S, our customers don’t wait. You’ll operate in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non‑negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You’ll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on.
This is the frontline of fashion retail – are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy retail environment. Role-play with a friend or family member to get comfortable with delivering top-notch service under pressure.
✨Tip Number 3
Be ready to showcase your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being able to demonstrate your confidence with these tools during your interview will set you apart from the crowd.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Retail is all about collaboration, so be prepared to share examples of how you've worked well with others in fast-paced environments. Show them you’re the kind of person who lifts the team spirit!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us see your enthusiasm for the retail world! Share why you love fashion, home, and beauty, and how you can bring that passion to our team at M&S.
Highlight Your Team Spirit: We’re all about teamwork here, so make sure to mention any experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, show us how you contribute to a positive environment!
Be Digital Savvy: Since being digitally confident is key, don’t forget to mention any experience you have with digital tools or apps. Tell us how you’ve used technology to enhance customer experiences in the past!
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and relate your skills to what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and their Fashion, Home & Beauty section. Brush up on their latest collections and any current promotions. This shows your genuine interest and helps you answer questions about how you can contribute to their team.
✨Show Off Your Digital Skills
Since being digitally confident is key for this role, be prepared to discuss your experience with digital tools. Think of examples where you've used technology to enhance customer service or improve efficiency. This will demonstrate that you can hit the ground running.
✨Emphasise Teamwork
M&S values a positive store environment, so come ready to share examples of how you’ve worked effectively in a team. Highlight situations where you supported colleagues or contributed to a collaborative effort, especially in high-pressure scenarios.
✨Be Ready to Adapt
Flexibility is crucial in retail, so think of times when you’ve had to adapt quickly to changing circumstances. Whether it’s handling a busy shift or stepping into different roles, showing that you can pivot and stay positive under pressure will impress your interviewers.