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- Tasks: Lead a dynamic team in delivering exceptional service and visual standards in fashion, home, and beauty.
- Company: Join Marks & Spencer, a forward-thinking retailer transforming the shopping experience.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be a key player in shaping retail's future while inspiring your team and customers.
- Qualifications: Experience in retail leadership and a passion for style and customer experience.
- Other info: Join a diverse team committed to innovation and making a positive impact.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Store Manager in Fashion, Home & Beauty, you'll help bring the best of M&S style to life, leading your teams to deliver five-star service, outstanding visual standards, and sales growth in a fast-paced retail space. You'll support the Store Manager in shaping the store's commercial direction and customer experience and step up to lead the full operation when needed. This is a role for leaders who combine sharp operational skills with genuine passion for product, people and performance.
What you'll do:
- Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery and standout visual presentation.
- Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards and people.
- Step up to run the full store, keeping energy and focus high.
- Coach and develop Team Managers and colleagues to inspire customers, deliver new collections and sell with confidence.
- Bring data and insight to life to identify opportunities and make quick, confident commercial decisions.
- Champion digital adoption and omnichannel retailing, helping teams connect online and in-store experiences for the customer.
- Set and maintain high standards in service, styling and presentation, always reflecting the modern M&S brand.
- Build a diverse, motivated team that thrives on collaboration, pace and progress.
Who you are:
- Experienced in leading large teams in a retail or visual-led environment.
- Passionate about style, product and creating great customer experiences.
- Commercially sharp, operationally strong and confident making fast decisions.
- A hands-on leader who brings energy, clarity and accountability to every shift.
- Skilled in coaching, feedback and development to get the best out of people.
- Digitally confident, with an eye for innovation and improvement.
- Adaptable, resilient and ready to step up when needed.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Style it. Shape it. Lead it. Be part of the new M&S. Take Your Marks and apply today.
Deputy Store Manager - Fashion, Home & Beauty employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Fashion, Home & Beauty
✨Tip Number 1
Get to know the company inside out! Research M&S's values, products, and recent news. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and might even refer you for the role, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership skills and how you've handled challenges in retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team!
We think you need these skills to ace Deputy Store Manager - Fashion, Home & Beauty
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion, home, and beauty shine through. We want to see how your passion aligns with our brand and how you can bring that energy to the team.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re looking for hands-on leaders, so share examples of how you've motivated and developed your colleagues in previous roles.
Be Commercially Savvy: Demonstrate your understanding of retail performance. Use specific examples to show how you've made data-driven decisions that led to sales growth or improved customer experiences.
Apply Early!: Due to high interest in this role, we recommend applying as soon as possible through our website. Don’t wait until the last minute; get your application in early to stand out!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Familiarise yourself with the latest trends in fashion, home, and beauty. Be ready to discuss how you can bring these products to life in-store and enhance customer experiences. Showing genuine passion for the products will set you apart.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in a retail environment. Highlight your coaching techniques and how you've motivated others to achieve sales targets. This role is all about leadership, so make sure to showcase your hands-on approach.
✨Understand Commercial Goals
Brush up on key retail metrics like sales growth and profit margins. Be prepared to discuss how you would use data to make quick, confident decisions that drive performance. This shows you're commercially sharp and ready to support the Store Manager.
✨Embrace Digital Innovation
Since the role involves championing digital adoption, think about how you can integrate online and in-store experiences. Share any ideas you have for enhancing customer engagement through digital channels, as this will demonstrate your forward-thinking mindset.
