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For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with stylish products.
- Company: Join M&S, a leading retailer known for its trendy clothing and home goods.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Why this job: Be a fashion influencer and make shopping exciting for customers every day.
- Qualifications: Passion for fashion and strong teamwork skills required.
- Other info: Dynamic retail environment with a focus on creativity and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Summary
Stylist
All the details
Work Pattern
Monday: 12:00-20:00
Tuesday: 12:00-20:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town\’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver best in town\’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it\’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
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Customer Assistant - Visual Merchandising- Leamington Shopping Park employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandising- Leamington Shopping Park
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their visual merchandising style. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your styling skills and customer service experience.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your previous visual merchandising work or even some ideas for displays at M&S. This will give you an edge and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds!
We think you need these skills to ace Customer Assistant - Visual Merchandising- Leamington Shopping Park
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for style and visual merchandising shine through. Share examples of how you've created eye-catching displays or influenced trends in the past. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of our team!
Be Digital Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or apps, like the Sparks App. Highlight how you've used technology to enhance customer experiences or streamline processes. This will show us that you're ready to embrace the digital side of retail.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Use keywords from the listing to demonstrate that you understand what we're looking for. This helps us see that you're a great fit for the role right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us that you're proactive and keen to join our team at M&S!
How to prepare for a job interview at Marks and Spencer
✨Show Off Your Styling Skills
Make sure to prepare a portfolio or examples of your previous visual merchandising work. Highlight your ability to create eye-catching displays and how you've used styling to enhance customer engagement. This will demonstrate your passion for fashion and your understanding of the role.
✨Know Your Digital Tools
Familiarise yourself with digital tools like the Sparks App mentioned in the job description. Be ready to discuss how you’ve used technology in past roles to improve customer experiences or streamline processes. Showing that you're digitally confident will set you apart.
✨Emphasise Teamwork
Prepare examples of how you've collaborated with colleagues in previous jobs. Discuss how you’ve contributed to creating an inclusive environment and supported your team. This is crucial for the role, so make sure to highlight your teamwork skills.
✨Be Ready for Flexibility
The retail environment can change quickly, so be prepared to discuss how you've adapted to new challenges in the past. Share specific instances where you’ve successfully managed multiple tasks or adjusted your approach to meet changing demands.
