Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create stunning visual displays and enhance the shopping experience for our customers.
- Company: Join M&S, a leading retailer known for style and quality.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a trendsetter and make a real impact in fashion retail.
- Qualifications: Passion for fashion and strong communication skills required.
- Other info: Dynamic team environment with plenty of opportunities to learn.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Work Pattern
- Week 1: Monday 07:00 – 15:00; Tuesday 07:00 – 15:00; Wednesday 11:00 – 19:00; Thursday 07:00 – 15:00; Saturday 08:00 – 16:00
- Week 2: Sunday 08:00 – 16:00; Tuesday 07:00 – 15:00; Wednesday 11:00 – 19:00; Thursday 07:00 – 15:00; Friday 07:00 – 15:00
Are you ready for it? Take your marks and get ready to apply.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town\’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver best in town\’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it\’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
#J-18808-Ljbffr
Customer Assistant - Visual Merchandising - Haywards Heath employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandising - Haywards Heath
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and culture. This will help you connect your passion for fashion with their mission, showing them you're not just another candidate but a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your styling skills and customer service experience can shine through in your answers.
✨Tip Number 3
Dress to impress! As a Visual Merchandiser, your style speaks volumes. Choose an outfit that reflects your fashion sense while being professional. It’s your chance to showcase your eye for detail right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them of your enthusiasm and commitment to delivering a great shopping experience.
We think you need these skills to ace Customer Assistant - Visual Merchandising - Haywards Heath
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for style and trends shine through! Share any experiences or insights that highlight your eye for fashion and how you can bring that flair to our team.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Visual Merchandiser. Use keywords from the job description to show that you understand what we're looking for and how you fit into that picture.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and directly related to the role. No fluff, just the good stuff!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your Visual Merchandising Basics
Brush up on your visual merchandising principles before the interview. Be ready to discuss how you would style mannequins or create eye-catching displays that align with M&S's standards. Showing that you understand the importance of presentation will impress the interviewers.
✨Show Off Your Customer Engagement Skills
Prepare examples of how you've engaged with customers in the past. Think about times when you went above and beyond to meet their needs or made recommendations that delighted them. This will demonstrate your commitment to delivering a great shopping experience.
✨Be Ready for Questions on Trends
Stay updated on the latest fashion trends and be prepared to discuss how they could influence your work as a Visual Merchandiser. Showing that you're passionate about fashion and can spot trends will resonate well with the team at M&S.
✨Demonstrate Your Team Spirit
M&S values collaboration, so think of examples where you've worked effectively with colleagues. Highlight how you’ve shared knowledge or supported others in achieving common goals. This will show that you’re a team player who can contribute positively to the store environment.
