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For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with stylish products.
- Company: Join Marks and Spencer, a leading retailer known for quality and innovation.
- Benefits: Enjoy flexible hours, digital tools, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Passion for fashion and strong visual merchandising skills required.
- Other info: Opportunity to learn and grow in a fast-paced retail environment.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
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Client:
Marks and Spencer
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4dc484669d0f
Job Views:
8
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Working Pattern:
Week 1:
Week 2:
Sunday 07:00-15:00 Monday: 07:00-15:00 Tuesday: 07:00-15:00 Thursday: 07:00-15:00 Fri: 07:00-15:00
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\’ll also actively collaborate with the team to implement effective merchandising strategies.
· Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
· Efficiency and effectiveness are key aspects of your role. You\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
· Being a team player is crucial. You\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
· Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
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Customer Assistant - Visual Merchandising - Cheshire Oaks employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandising - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with the latest visual merchandising trends and techniques. This will not only help you in interviews but also show your passion for the role and your commitment to staying updated in the field.
✨Tip Number 2
Practice using digital tools similar to those mentioned in the job description, like the Sparks App. Being able to demonstrate your proficiency with these tools during your interview can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of M&S, especially those in visual merchandising roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare examples of how you've successfully worked as part of a team in previous roles. Highlighting your teamwork skills will resonate well, as collaboration is key in this position.
We think you need these skills to ace Customer Assistant - Visual Merchandising - Cheshire Oaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in visual merchandising and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and visual merchandising. Mention specific examples of how you've created engaging displays or improved customer experiences in previous roles.
Showcase Digital Skills: Since being digitally confident is essential for this role, emphasise any experience you have with digital tools and applications. Mention how you've used technology to enhance customer engagement or streamline processes.
Demonstrate Teamwork: In your application, highlight instances where you've successfully collaborated with colleagues. This could include working on projects together or supporting each other in achieving sales targets.
How to prepare for a job interview at Marks and Spencer
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for visual merchandising and fashion during the interview. Share examples of how you've created eye-catching displays or styled products in the past, as this will demonstrate your commitment to the role.
✨Be Digitally Savvy
Since being digitally confident is essential for this position, be prepared to discuss your experience with digital tools, especially any relevant apps or software. Highlight how you've used technology to enhance customer experiences or streamline processes.
✨Emphasise Teamwork
As a Customer Assistant, collaboration is key. Be ready to share examples of how you've worked effectively within a team, supported colleagues, and contributed to a positive store environment. This will show that you understand the importance of teamwork in retail.
✨Demonstrate Flexibility
Retail can be unpredictable, so it's important to showcase your adaptability. Discuss situations where you've successfully managed changing demands or taken on various roles within a store. This will illustrate your ability to thrive in a dynamic environment.
