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For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with our stylish products.
- Company: Join the innovative team at M&S, a leader in retail.
- Benefits: Flexible working hours, inclusive culture, and training opportunities.
- Why this job: Be the face of fashion and make a real impact on customer experiences.
- Qualifications: Passion for fashion, strong communication skills, and digital confidence.
- Other info: Exciting career growth in a dynamic retail environment.
Work Pattern
- Week 1
- Sunday 07:00 – 15:00
- Monday 10:00 – 18:00
- Wednesday 10:00 – 18:00
- Friday 07:00 – 15:00
- Week 2
- Monday 07:00 – 15:00
- Wednesday 10:00 – 18:00
- Thursday 10:00 – 18:00
- Saturday 07:00 – 15:00
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\\\’ll become a champion of our stylish products, and influencer of the latest trends. We\\\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\\\’ll also actively collaborate with the team to implement effective merchandising strategies.
Being digitally confident is essential. You\\\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
Efficiency and effectiveness are key aspects of your role. You\\\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You\\\’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
Being a team player is crucial. You\\\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We\\\’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone\\\’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That\\\’s why we\\\’re revolutionising how we work and offering our most exciting opportunities yet. There\\\’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Customer Assistant - Visual Merchandiser -Worcester employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser -Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your visual merchandising skills! Bring along examples of displays you've created or ideas you have for M&S. This shows initiative and gives you a chance to demonstrate your creativity and passion for fashion.
✨Tip Number 3
Be ready to talk about customer service! Think of specific examples where you've gone above and beyond for customers. M&S values great service, so showing that you can deliver remarkable experiences will set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Customer Assistant - Visual Merchandiser -Worcester
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and visual merchandising shine through. Share any experiences or projects that highlight your eye for style and how you’ve engaged customers in the past.
Be Digital Savvy: Since being digitally confident is key for this role, mention any relevant digital tools or apps you've used before. If you’ve worked with similar platforms, don’t hesitate to include that in your application!
Highlight Team Spirit: We’re all about teamwork at M&S, so make sure to emphasise your ability to collaborate and support your colleagues. Share examples of how you’ve contributed to a positive team environment in previous roles.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A tailored application shows us you’re genuinely interested and ready to roll up your sleeves!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S's Clothing & Home products. Understand the latest trends and be ready to discuss how you would showcase these items visually. This shows your passion for fashion and your commitment to delivering a great shopping experience.
✨Showcase Your Digital Skills
Since being digitally confident is essential for this role, prepare to discuss your experience with digital tools, especially any relevant apps or software. Think of examples where you've used technology to enhance customer experiences or improve efficiency in previous roles.
✨Demonstrate Team Spirit
M&S values teamwork, so be ready to share examples of how you've collaborated with others in past jobs. Highlight situations where you supported colleagues or contributed to a positive work environment, showing that you're a team player who can adapt to changing demands.
✨Prepare for Customer Scenarios
Think about common customer interactions and how you would handle them. Be prepared to role-play scenarios during the interview, demonstrating your ability to engage with customers, understand their needs, and provide remarkable service. This will show that you put customers first, just like M&S expects.
