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For Companies At a Glance
- Tasks: Create stunning visual displays and enhance the shopping experience for customers.
- Company: Join a leading retail brand known for its commitment to excellence.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Experience in styling and visual merchandising is a plus.
- Other info: Great chance to develop skills in a fast-paced retail environment.
Summary
Stylist
All the details
Work Pattern
Week 1
- Monday: 07:00-15:00
- Tuesday: 07:00-15:00
- Wednesday: 07:00-15:00
- Thursday: 07:00-15:00
- Saturday: 07:00-15:00
Week 2
- Sunday: 07:00-15:00
- Tuesday: 07:00-15:00
- Wednesday: 07:00-15:00
- Thursday: 07:00-15:00
- Friday: 07:00-15:00
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town\’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver best in town\’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across in-store visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
#J-18808-Ljbffr
Customer Assistant - Visual Merchandiser - Stratford City employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Stratford City
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or during interviews, be ready to share your experiences and how they relate to the role. Make it personal and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet them. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Stratford City
Some tips for your application 🫡
Show Your Style: When applying, let your personality shine through! Use your application to showcase your styling skills and how you can bring the visual merchandising to life. We want to see your creativity and passion for delivering a fantastic shopping experience.
Know Your Stuff: Make sure you brush up on your knowledge of visual merchandising principles and the latest trends. We love candidates who are well-informed and can demonstrate their understanding of customer needs and shopping channels in their application.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your intentions and experiences are communicated clearly. This will help us understand how you can contribute to our team effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Marks and Spencer
✨Know Your Visual Merchandising Basics
Brush up on your visual merchandising principles before the interview. Be ready to discuss how you would style mannequins and implement seasonal window displays, as this role heavily relies on these skills.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to meet customer needs, as this will resonate well with the company's focus on putting customers first.
✨Be Ready to Discuss Teamwork
This role involves working closely with colleagues, so be prepared to talk about your experience collaborating with others. Share specific instances where you supported teammates or contributed to a positive work environment.
✨Demonstrate Your Digital Savvy
Since the job requires using digital tools and communication channels, highlight your comfort with technology. Mention any relevant experience you have with digital applications that can enhance customer engagement or streamline processes.
