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- Tasks: Create stunning visual displays and engage customers with our stylish products.
- Company: Join M&S, a leader in retail, known for quality and innovation.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: No specific experience required, just a passion for fashion and great customer service.
- Other info: We promote inclusivity and welcome diverse applicants.
All the details
Week 1
Monday 7:00 – 13:30
Wed 13:30 – 20:00
Thursday 7:00 – 13:30
Friday 7:00 – 13:30
Saturday 7:00 – 13:30
Week 2
Sunday 8:00 – 14:30
Tuesday 7:00 – 13:30
Wednesday 7:00 – 13:30
Thursday 7:00 – 13:30
Friday 7:00 – 13:30
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\’ll also actively collaborate with the team to implement effective merchandising strategies.
Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
Efficiency and effectiveness are key aspects of your role. You\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You\’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
Being a team player is crucial. You\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We\’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability
Everyone\’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That\’s why we\’re revolutionising how we work and offering our most exciting opportunities yet. There\’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Customer Assistant - Visual Merchandiser - Port Glasgow employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Port Glasgow
✨Tip Number 1
Familiarise yourself with the latest fashion trends and visual merchandising techniques. This will not only help you in interviews but also show your passion for the role and your ability to engage customers effectively.
✨Tip Number 2
Practice using digital tools similar to the Sparks App mentioned in the job description. Being comfortable with technology will demonstrate your digital confidence and readiness to enhance the customer experience.
✨Tip Number 3
Prepare examples of how you've worked as part of a team in previous roles. Highlighting your teamwork skills will show that you can contribute positively to the store environment and support your colleagues.
✨Tip Number 4
Be ready to discuss how you handle feedback and adapt to changing situations. This is crucial for the role, so having specific examples will help you stand out as a candidate who is flexible and open to improvement.
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Port Glasgow
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Assistant - Visual Merchandiser position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Fashion: In your cover letter or personal statement, express your enthusiasm for visual merchandising and customer service. Share any relevant experiences that demonstrate your eye for fashion and ability to create engaging displays.
Highlight Digital Skills: Since being digitally confident is essential for this role, make sure to mention any experience you have with digital tools or apps, especially if you've used similar platforms in previous jobs. This will show that you're ready to enhance the customer experience.
Emphasise Teamwork and Flexibility: Discuss your ability to work well in a team and adapt to changing situations. Provide examples of how you've successfully collaborated with colleagues in the past and how you can contribute to creating an inclusive store environment.
How to prepare for a job interview at Marks and Spencer
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for visual merchandising and fashion during the interview. Share examples of how you've created eye-catching displays or engaged with customers about style trends.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, be prepared to discuss your experience with digital tools. Mention any relevant apps or software you've used, especially in a retail context.
✨Highlight Teamwork Skills
Emphasise your ability to work well in a team. Share specific instances where you collaborated with colleagues to achieve a common goal, particularly in a retail environment.
✨Prepare for Flexibility Questions
Expect questions about your adaptability in a fast-paced retail setting. Be ready to provide examples of how you've successfully managed changing priorities or worked across different areas in previous roles.