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- Tasks: Create stunning visual displays and engage customers in our Clothing & Home section.
- Company: Join Marks & Spencer, a leading retailer known for quality and style.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: No specific experience required, just a passion for fashion and great customer service.
- Other info: We embrace diversity and are committed to an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
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Client:
Marks and Spencer
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
dcd233c6bfeb
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Working Pattern
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\’ll also actively collaborate with the team to implement effective merchandising strategies.
· Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
· Efficiency and effectiveness are key aspects of your role. You\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
· Being a team player is crucial. You\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
· Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
· Serve our customers efficiently, both on the shop floor and at service points
· Keep the store clean and tidy, ensuring that our shelves are always stocked with product
· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
· Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
· Build expert product knowledge to sell and recommend our products and services
· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
· High levels of customer service
· Committed to delivering excellent work with great attention to detail
· Open to and acts upon feedback, asking for this regularly
· Takes accountability for planning and managing own workload efficiently
· Adaptable to changing situations
· Builds positive relationships by being a good listener
· Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Customer Assistant - Visual Merchandiser - Nottingham Giltbrook employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Nottingham Giltbrook
✨Tip Number 1
Familiarise yourself with the latest fashion trends and visual merchandising techniques. This will not only help you in interviews but also show your passion for the role and the brand.
✨Tip Number 2
Engage with M&S on social media platforms. Comment on their posts, share your thoughts on their products, and showcase your understanding of their brand values. This can help you stand out as a candidate who is genuinely interested.
✨Tip Number 3
Prepare to discuss your previous experiences in customer service and visual merchandising. Think of specific examples where you enhanced customer experience or created eye-catching displays, as these will resonate well with the hiring team.
✨Tip Number 4
Showcase your digital skills by being familiar with tools like the Sparks App. Mention any relevant experience you have with digital merchandising or customer engagement tools during your interactions with the team.
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Nottingham Giltbrook
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Visual Merchandiser position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Creativity: As a Visual Merchandiser, creativity is crucial. Include examples of past work or projects where you successfully created engaging displays or contributed to visual merchandising strategies. Use visuals if possible.
Highlight Customer Service Skills: Emphasise your customer service experience in your application. Provide specific examples of how you've engaged with customers, understood their needs, and delivered exceptional service in previous roles.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role at Marks & Spencer. Use keywords from the job description and demonstrate your passion for fashion and retail in your writing.
How to prepare for a job interview at Marks and Spencer
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for visual merchandising and fashion during the interview. Share examples of how you've created eye-catching displays or engaged customers with stylish products in the past.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, be prepared to discuss your experience with digital tools. Familiarise yourself with the Sparks App and other relevant technologies, and be ready to explain how you would use them to enhance customer experiences.
✨Highlight Teamwork Skills
As a team player, it's important to showcase your ability to collaborate effectively. Share specific instances where you've worked with colleagues to achieve common goals or improve store environments, emphasising your respect for others and commitment to inclusivity.
✨Prepare for Flexibility Questions
Expect questions about your adaptability in a fast-paced retail environment. Think of examples where you've successfully managed changing priorities or taken on different roles within a team, demonstrating your willingness to go above and beyond.
