Customer Assistant - Visual Merchandiser - Marble Arch

Customer Assistant - Visual Merchandiser - Marble Arch

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Marks and Spencer

At a Glance

  • Tasks: Assist customers and create eye-catching displays in a fast-paced retail environment.
  • Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
  • Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
  • Other info: Dynamic role with no two days the same, perfect for those who thrive on challenges.
  • Why this job: Be at the forefront of customer service and make a real impact every day.
  • Qualifications: Passion for food, strong communication skills, and a team-oriented mindset.

The predicted salary is between 20000 - 25000 £ per year.

Work Pattern:

  • Monday: 07:00-15:30
  • Tuesday: 07:00-15:30
  • Wednesday: 11:30-20:00
  • Friday: 07:00-15:30
  • Saturday: 07:00-15:30
  • Sunday: 08:30-17:00

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Visual Merchandiser - Marble Arch employer: Marks and Spencer

At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in Marble Arch not just a job, but a rewarding career path. With a vibrant work culture that values teamwork and resilience, employees benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a leading retailer that is transforming the shopping experience. Join us to thrive in a fast-paced environment where your contributions are recognised and valued, making every day at work meaningful.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Visual Merchandiser - Marble Arch

Tip Number 1

Get to know the company inside out! Research M&S, their values, and their products. When you walk into that interview, you want to show them you're not just another candidate – you're a passionate brand ambassador ready to represent them.

Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle high-pressure situations or difficult customers. M&S is all about delivering five-star service, so be ready to showcase your ability to thrive in a busy environment.

Tip Number 3

Be flexible and adaptable! Highlight your willingness to work across different areas of the store and tackle whatever comes your way. M&S needs team players who can roll with the punches, so let them know you're up for the challenge.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. So, take your marks and get that application in!

We think you need these skills to ace Customer Assistant - Visual Merchandiser - Marble Arch

Customer Service Skills
Sales Skills
Product Knowledge
Resilience
Teamwork
Flexibility
Digital Literacy

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for M&S and the role shine through. We want to see that you’re genuinely excited about being a part of our team and delivering top-notch service to our customers.

Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this fast-paced environment, so don’t hold back!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Customer Assistant role.

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marks and Spencer

Know Your Products

Before the interview, make sure you brush up on M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.

Showcase Your Resilience

Prepare examples from your past experiences where you thrived under pressure. M&S wants someone who can handle busy periods with a smile, so share stories that highlight your ability to stay calm and focused when things get hectic.

Emphasise Teamwork

Think of instances where you’ve worked well in a team. M&S values a positive, high-energy environment, so be ready to discuss how you contribute to team success and support your colleagues in delivering excellent customer service.

Be Digitally Savvy

Familiarise yourself with digital tools that enhance customer experience. Mention any relevant experience you have with technology in retail, as being digitally confident is essential for this role at M&S.