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For Companies At a Glance
- Tasks: Create stunning visual displays and engage customers with stylish products.
- Company: Join M&S, a leading retailer known for quality and innovation in fashion.
- Benefits: Enjoy flexible hours, a vibrant team culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Passion for fashion, strong communication skills, and digital savvy are essential.
- Other info: Work in a fast-paced environment where your ideas can shine!
The predicted salary is between 24000 - 36000 £ per year.
Summary
Stylist
All the details
Work Pattern
Week 1
Monday 07:00-15:30
Tuesday 07:00-15:30
Wednesday 12:00-20:30
Friday 07:00-15:30
Saturday 07:00-15:30
Week 2
Monday 07:00-15:30
Tuesday 07:00-15:30
Wednesday 12:00-20:30
Thursday 08:00-16:30
Friday 07:00-15:30
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\’ll become a champion of our stylish products, and influencer of the latest trends. We\’re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\’ll also actively collaborate with the team to implement effective merchandising strategies.
Being digitally confident is essential. You\’ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
Efficiency and effectiveness are key aspects of your role. You\’ll be a skilled operator, maintaining high standards in visual presentation consistently. You\’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
Being a team player is crucial. You\’ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town\’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver best in town\’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it\’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
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Customer Assistant - Visual Merchandiser - Leeds employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser - Leeds
✨Tip Number 1
Familiarise yourself with M&S's current visual merchandising trends and styles. Visit their stores and observe how they present their products, as this will give you insights into what they value in a visual merchandiser.
✨Tip Number 2
Showcase your digital skills by being prepared to discuss how you've used digital tools in previous roles. Highlight any experience with apps or software that enhance customer engagement, as this is crucial for the role.
✨Tip Number 3
Prepare to demonstrate your teamwork abilities during the interview. Think of examples where you've collaborated effectively with colleagues to achieve a common goal, as being a team player is essential for this position.
✨Tip Number 4
Be ready to discuss how you handle change and adapt to new challenges. Retail environments can be dynamic, so sharing experiences where you've successfully navigated change will show your flexibility and resilience.
We think you need these skills to ace Customer Assistant - Visual Merchandiser - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in visual merchandising and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and visual merchandising. Mention specific examples of how you've created engaging displays or improved customer experiences in previous roles.
Showcase Digital Skills: Since being digitally confident is essential for this role, emphasise any experience you have with digital tools and applications. Mention how you've used technology to enhance customer engagement or streamline processes.
Highlight Teamwork and Flexibility: In your application, provide examples of how you've worked effectively in a team and adapted to changing environments. This will show that you can thrive in the dynamic retail setting described in the job listing.
How to prepare for a job interview at Marks and Spencer
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for visual merchandising and fashion during the interview. Share examples of how you've styled displays or engaged customers in previous roles, as this will demonstrate your commitment to the role.
✨Familiarise Yourself with M&S
Research M&S's brand values, current trends, and their approach to visual merchandising. Being knowledgeable about the company will show that you're genuinely interested and prepared to contribute to their team.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, be ready to discuss your experience with digital tools and applications. Mention any specific tools you've used and how they helped enhance customer experiences.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work collaboratively and adapt to changing demands. Share examples of how you've successfully worked in a team environment and adjusted to new challenges in previous jobs.
