At a Glance
- Tasks: Create stunning visual displays and engage customers with the latest fashion trends.
- Company: Join M&S, a leading retailer known for style and quality.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and creativity.
- Why this job: Be a fashion influencer and make shopping exciting for customers every day.
- Qualifications: Passion for fashion and strong communication skills required.
All the details
Working Pattern
Sunday 08:00 - 16:30
Wednesday 14:00 - 18:00
Thursday 15:00 - 19:00
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you\'ll become a champion of our stylish products, and influencer of the latest trends. We\'re seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You\'ll also actively collaborate with the team to implement effective merchandising strategies.
Being digitally confident is essential. You\'ll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them.
Efficiency and effectiveness are key aspects of your role. You\'ll be a skilled operator, maintaining high standards in visual presentation consistently. You\'ll be ready to roll your sleeves up, work hard and go above and beyond every day.
Being a team player is crucial. You\'ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers.
Flexibility is also vital. You should be confident to work effectively across multiple areas within the store and adapt to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town\' standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
Key Accountabilities
- Dress and style mannequins to agreed standard each launch and throughout the season as required
- Deliver seasonal Window implementation
- Deliver best in town\' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
Key Capabilities
- Understands how M&S operates,it\'sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills / Experience
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Strong knowledge of Visual Merchandising principles
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG
Customer Assistant - Stylist - Stirling employer: Marks and Spencer
At M&S, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Customer Assistant - Stylist in Stirling, you'll enjoy flexible working hours, opportunities for personal development through digital learning, and the chance to collaborate with a passionate team dedicated to delivering exceptional customer experiences. Join us to not only showcase your styling skills but also to be part of a company that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Stylist - Stirling
✨Tip Number 1
Get to know the company culture before your interview. Check out M&S's social media and website to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to customer service and teamwork. Use examples from your past experiences to demonstrate how you embody the qualities M&S is looking for in a Customer Assistant.
✨Tip Number 3
Dress the part! Since you're applying for a role that involves styling and visual merchandising, make sure your outfit reflects your fashion sense. This not only shows your understanding of the role but also gives you a confidence boost.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Assistant - Stylist - Stirling
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that showcase your eye for style and how you can contribute to creating stunning visual displays.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit into the role of Customer Assistant - Stylist.
Highlight Your Digital Skills:Since being digitally confident is key, mention any experience you have with digital tools or apps. This will show us that you're ready to enhance the customer experience using technology.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends and styles before your interview. Being able to discuss current fashion movements and how they relate to M&S's offerings will show your passion for the role and your understanding of the brand.
✨Showcase Your Visual Merchandising Skills
Prepare to discuss your experience with visual merchandising. Bring examples of displays you've created or worked on, and be ready to explain how you attract customers through effective presentation.
✨Be Digitally Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to discuss how you would use these tools to enhance customer experience and streamline processes in the store.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've collaborated with colleagues in the past and how you can contribute to creating an inclusive store environment.
