At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries.
- Company: Join M&S, a leading retail brand with a dynamic team.
- Benefits: Earn a competitive wage with an unsocial hours premium.
- Other info: Perfect for those who thrive in a physically demanding role.
- Why this job: Get hands-on experience in a fast-paced retail environment.
- Qualifications: Must be 18 or over; flexibility and teamwork are key.
The predicted salary is between 12 - 14 € per hour.
Operations Assistant
Work Pattern
- Week 1
- Sunday: 05.00-11.00
- Monday: 16.00-22.00
- Tuesday: 16.00-22.00
- Thursday: 05.00-11.00
- Friday: 05.00-11.00
- Week 2
- Monday: 05.00-11.00
- Tuesday: 05.00-11.00
- Wednesday: 05.00-11.00
- Thursday: 17.00-23.00
- Saturday: 06.00-12.00
Under 18 Disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
As a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. You will be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Wolstanton Stoke employer: Marks and Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where every team member plays a crucial role in our operations. Our culture fosters collaboration and flexibility, ensuring that you can grow your skills while contributing to a fast-paced retail setting. With competitive pay, including an unsocial hours premium, and opportunities for career advancement, joining our Wolstanton Stoke team means being part of a supportive family dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Wolstanton Stoke
✨Tip Number 1
Get to know the company! Research M&S and understand their values, especially around customer service and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to operations and customer service. Think about examples from your past experiences that demonstrate your ability to work under pressure and adapt quickly.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant tools or software you've used in previous jobs. Highlight how these skills can help streamline operations at M&S.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Assistant - Operations - Wolstanton Stoke
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We love seeing how your skills align with our needs, so don’t be shy about showcasing your past roles and responsibilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Operations team at M&S.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your knowledge and show that you're ready to roll your sleeves up.
✨Show Off Your Flexibility
Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in past jobs. Share specific examples where you’ve had to shift priorities or work across different areas, as this will highlight your ability to keep things moving smoothly.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant tools or software you might use in the role. If you have experience with stock management systems or delivery tracking apps, mention them during the interview to showcase your tech skills.
✨Team Player Attitude
This job requires working closely with others, so be ready to talk about your teamwork experiences. Highlight times when you supported colleagues or collaborated on tasks, as this will show that you’re a key cog in the machine and can contribute positively to the team dynamic.
