At a Glance
- Tasks: Be the backbone of our store, managing stock and deliveries with speed and accuracy.
- Company: Join M&S, a leading retail brand known for its commitment to quality and teamwork.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Flexible shifts available; perfect for those who thrive under pressure.
- Why this job: Get hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Must be 18 or over; digital confidence and teamwork skills are essential.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 12:00 - 18:00, Tuesday 16:00 - 22:00, Thursday 05:00 - 11:00, Friday 05:00 - 11:00, Saturday 16:00 - 22:00
- Week 2: Sunday 16:00 - 22:00, Tuesday 05:00 - 11:00, Wednesday 16:00 - 22:00, Thursday 17:00 - 23:00, Friday 17:00 - 23:00
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
As a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures the shop floor stays full, clean, and ready for our customers to shop.
You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed. Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
This is a role for people who move with purpose. Are you ready for it? Take your marks and apply today.
Customer Assistant - Operations - Wolstanton Retail Park employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Wolstanton Retail Park location. Our team-oriented culture fosters collaboration and growth, providing employees with opportunities to develop their skills while enjoying competitive benefits, including an unsocial hours premium. Join us and be part of a company that values hard work, flexibility, and the drive to deliver outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Wolstanton Retail Park
✨Tip Number 1
Get to know the company! Research M&S and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and digital skills. We want to see how you can fit into our fast-paced environment, so be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look smart and professional. It shows that you respect the role and are serious about joining our team at M&S.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Customer Assistant position.
We think you need these skills to ace Customer Assistant - Operations - Wolstanton Retail Park
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll your sleeves up. A bit of personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We’re looking for team players who can keep up with the fast pace of retail, so emphasise any past roles where you’ve demonstrated flexibility and urgency.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Operations Assistant role. Remember, we’re busy too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to roll up your sleeves.
✨Showcase Your Flexibility
Since flexibility is key in this role, be prepared to discuss your availability and willingness to adapt to different shifts. Share examples from past experiences where you've successfully managed changing demands or worked across various teams.
✨Demonstrate Digital Confidence
As being digitally confident is essential, think of specific tools or software you've used in previous jobs. Be ready to explain how you’ve used these tools to track deliveries or manage stock efficiently, showing that you can keep up with the pace of retail.
✨Emphasise Teamwork
This role requires being a team player, so come prepared with examples of how you've collaborated with others in a fast-paced environment. Highlight any experiences where you supported colleagues or contributed to a team goal, showcasing your ability to work well within a larger team.
