At a Glance
- Tasks: Be the powerhouse behind our stores, managing stock and deliveries with urgency.
- Company: Join M&S, a leading retailer with a dynamic team environment.
- Benefits: Competitive pay, including an unsocial hours premium for early shifts.
- Other info: Fast-paced role with flexible hours and opportunities for growth.
- Why this job: Make a real impact in retail by keeping our store running smoothly.
- Qualifications: Must be 18+, digitally confident, and a strong team player.
The predicted salary is between 12 - 15 £ per hour.
Working Pattern:
- Tuesday: 05:00-09:00
- Wednesday: 05:00-09:00
- Friday: 04:00-08:00
- Saturday: 04:00-08:00
This job role involves operating mechanical equipment and working early mornings, as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Formby Simply Food employer: Marks and Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Formby Simply Food location, you'll enjoy competitive pay, including an unsocial hours premium, and the opportunity to develop your skills in a fast-paced retail setting. Our supportive culture encourages personal growth and collaboration, making it a rewarding place to build your career while ensuring our customers have the best shopping experience possible.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Formby Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your skills match the role of a Customer Assistant in Operations. We want to see your enthusiasm and readiness to roll up your sleeves!
✨Tip Number 3
Be prepared to demonstrate your flexibility and teamwork skills. Share examples from past experiences where you adapted quickly or supported your colleagues. We love a good team player!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at M&S.
We think you need these skills to ace Customer Assistant - Operations - Formby Simply Food
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Showcase Your Team Spirit
Since this role requires you to be a key player in a larger team, think of examples from your past experiences where you've worked collaboratively. Be prepared to discuss how you’ve supported colleagues and contributed to a positive team environment. This will show that you’re not just about individual performance but also about lifting the whole team.
✨Demonstrate Digital Confidence
As you'll be using digital tools to manage stock and track deliveries, it’s crucial to highlight your comfort with technology. Bring up any relevant experience you have with digital systems or tools, and if possible, mention specific examples of how you’ve used them to improve efficiency in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle the fast-paced and physically demanding nature of the job. Think about scenarios where you had to adapt quickly or solve problems under pressure. Practising these responses will help you convey your readiness to keep things moving smoothly in the store.
