Customer Assistant - Operations - Castlepoint
Customer Assistant - Operations - Castlepoint

Customer Assistant - Operations - Castlepoint

Part-Time 12 - 15 £ / hour (est.) No home office possible
Marks and Spencer

At a Glance

  • Tasks: Assist customers and ensure smooth operations in a fast-paced environment.
  • Company: Join a dynamic team at a leading retail store.
  • Benefits: Competitive pay, including unsocial hours premium, and flexible shifts.
  • Other info: Perfect for students looking for part-time work with flexible hours.
  • Why this job: Gain valuable experience while working in a supportive team atmosphere.
  • Qualifications: Must be 18 or over; no prior experience required.

The predicted salary is between 12 - 15 £ per hour.

Work Pattern:

  • Mon 07:00 - 13:00
  • Tue 07:00 - 13:00
  • Sat 07:00 - 12:45
  • Sun 04:00 - 11:00
  • Wed 07:00 - 13:00
  • Thurs 07:00 - 12:15

Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Customer Assistant - Operations - Castlepoint employer: Marks and Spencer

Join our dynamic team at Castlepoint, where we prioritise a supportive work culture and offer competitive benefits, including an unsocial hours premium for those working late shifts. We are committed to employee growth, providing opportunities for training and advancement in a vibrant retail environment that values teamwork and customer service excellence.
Marks and Spencer

Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Operations - Castlepoint

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in during your interview. We want to see that you’re genuinely interested in being part of our team.

✨Tip Number 2

Practice common interview questions with a mate or in front of the mirror. We all get a bit nervous, but being prepared will help you feel more confident when it’s your turn to shine!

✨Tip Number 3

Dress the part! Even if it’s a casual role, looking smart shows you care about the opportunity. We appreciate candidates who take the time to present themselves well.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love to see candidates who are proactive!

We think you need these skills to ace Customer Assistant - Operations - Castlepoint

Customer Service Skills
Time Management
Teamwork
Communication Skills
Adaptability
Attention to Detail
Health and Safety Awareness
Problem-Solving Skills

Some tips for your application 🫡

Show Your Availability: Make sure to highlight your availability in your application. Since the role involves early mornings and specific shifts, we want to see that you can commit to the hours listed in the job description.

Tailor Your CV: Don’t just send a generic CV! We love seeing how your skills and experiences match the Customer Assistant role. Use keywords from the job description to make it clear why you’re a great fit for us.

Be Yourself: When writing your cover letter, let your personality shine through! We’re looking for someone who fits well with our team, so don’t be afraid to show us who you are and what makes you unique.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!

How to prepare for a job interview at Marks and Spencer

✨Know Your Availability

Make sure you’re clear about your availability for the shifts mentioned in the job description. Be ready to discuss how you can manage early mornings and late nights, as this role requires a flexible schedule.

✨Show Enthusiasm for Customer Service

Demonstrate your passion for helping customers. Share specific examples from your past experiences where you went above and beyond to assist someone. This will show that you understand the importance of customer satisfaction in operations.

✨Prepare for Common Questions

Anticipate questions related to teamwork and handling difficult situations. Think of scenarios where you successfully collaborated with others or resolved conflicts, as these are key skills for a Customer Assistant.

✨Dress Appropriately

Even if the role is operational, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the opportunity and sets a positive tone for the conversation.

Customer Assistant - Operations - Castlepoint
Marks and Spencer

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