Customer Assistant - Operations - Bishop Auckland Simply Food

Customer Assistant - Operations - Bishop Auckland Simply Food

Full-Time 10 - 12 £ / hour (est.) No working from home possible
Marks and Spencer

At a Glance

  • Tasks: Support store operations by managing stock and deliveries efficiently.
  • Company: Join the dynamic team at M&S, a leading retail brand.
  • Benefits: Competitive pay with an unsocial hours premium and flexible shifts.
  • Other info: Fast-paced environment with opportunities for growth and development.
  • Why this job: Be the backbone of our store and keep things running smoothly.
  • Qualifications: Must be 18 or over; teamwork and digital skills are essential.

The predicted salary is between 10 - 12 £ per hour.

Work Pattern:

  • Week 1: Sunday 03:15 - 11:15
  • Monday 03:15 - 11:15
  • Wednesday 03:15 - 11:15
  • Friday 14:15 - 22:15
  • Week 2: Monday 03:15 - 11:15
  • Wednesday 03:15 - 11:15
  • Thursday 14:15 - 22:15
  • Saturday 03:15 - 11:15

Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed—always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Customer Assistant - Operations - Bishop Auckland Simply Food employer: Marks and Spencer

At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Bishop Auckland Simply Food store, you'll enjoy competitive pay, including an unsocial hours premium, and the opportunity to develop your skills in a fast-paced retail setting. Our supportive culture fosters employee growth, ensuring you have the tools and resources to thrive while contributing to a seamless shopping experience for our customers.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Operations - Bishop Auckland Simply Food

Tip Number 1

Get to know the store! Before your interview, pop into the Bishop Auckland Simply Food and observe how things run. This shows you're genuinely interested and gives you a chance to chat with current staff about their experiences.

Tip Number 2

Show off your flexibility! In your conversations, highlight times when you've adapted quickly to changes or tackled unexpected challenges. This role is all about keeping up with the pace, so let them know you can handle it!

Tip Number 3

Be digitally savvy! Brush up on any digital tools you might use in stock management or deliveries. Mentioning your confidence with tech can really set you apart, especially since this role relies on it.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Assistant - Operations - Bishop Auckland Simply Food

Mechanical Equipment Operation
Stock Management
Delivery Coordination
Physical Stamina
Attention to Detail
Time Management
Digital Tool Proficiency

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.

Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team, so don’t hold back!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Marks and Spencer

Know the Role Inside Out

Before your interview, make sure you understand the ins and outs of the Customer Assistant role. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your readiness to roll up your sleeves and get stuck in.

Show Off Your Flexibility

Flexibility is key in this role, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific examples where you’ve had to shift priorities or work across different areas, showing that you can keep up with the fast-paced retail environment.

Be Digitally Savvy

Since being digitally confident is essential, brush up on any relevant digital tools or systems you’ve used before. If you have experience tracking deliveries or managing stock digitally, make sure to highlight that during your interview.

Team Player Attitude

This role requires collaboration, so come ready to talk about your experiences working in a team. Share stories that showcase your ability to support colleagues and contribute to a positive team dynamic, proving you’re a key cog in the machine.