Customer Assistant - Operations - Aintree Retail Park

Customer Assistant - Operations - Aintree Retail Park

Part-Time 12 - 15 £ / hour (est.) No working from home possible
Marks and Spencer

At a Glance

  • Tasks: Be the powerhouse behind our store, managing stock and deliveries with speed and accuracy.
  • Company: Join M&S, a leading retail brand known for its dynamic work environment.
  • Benefits: Earn a competitive wage plus an extra £3.00 p/h for late-night shifts.
  • Other info: Fast-paced role with opportunities to grow and develop in retail.
  • Why this job: Make a real impact by keeping our store running smoothly and efficiently.
  • Qualifications: Must be over 18, with a strong focus on teamwork and digital skills.

The predicted salary is between 12 - 15 £ per hour.

Work Pattern:

  • Sunday 15:00-21:00
  • Friday 16:00-23:00
  • Saturday 15:00-23:00

Under 18 disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You will be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - Operations - Aintree Retail Park employer: Marks and Spencer

At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment at Aintree Retail Park where teamwork and flexibility are at the heart of our operations. Our employees benefit from competitive pay, including an unsocial hours premium, and have access to growth opportunities within a supportive culture that values hard work and dedication. Join us to be part of a team that not only keeps our stores running smoothly but also fosters a sense of community and belonging.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - Operations - Aintree Retail Park

Tip Number 1

Get to know the company! Research M&S and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and handling fast-paced environments. We recommend doing mock interviews with friends or family to boost your confidence.

Tip Number 3

Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant experience you have with digital tools or systems. Highlight how you've used them to improve efficiency in past roles.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the M&S team. Don’t miss out on this opportunity!

We think you need these skills to ace Customer Assistant - Operations - Aintree Retail Park

Stock Management
Delivery Coordination
Physical Stamina
Attention to Detail
Time Management
Flexibility
Digital Literacy

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.

Highlight Relevant Experience:Make sure to mention any previous experience in retail or customer service. We love seeing how you've handled stock, deliveries, or worked as part of a team in the past. It helps us picture you in the role!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for someone who can keep things moving efficiently!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Marks and Spencer

Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to roll up your sleeves.

Showcase Your Flexibility

Since flexibility is key for this role, be prepared to discuss examples from your past experiences where you've adapted quickly to changing situations. Highlight any instances where you’ve worked across different teams or functions to keep things running smoothly.

Be Digitally Savvy

As digital confidence is essential, think of specific tools or software you’ve used in previous roles. Be ready to explain how you’ve used these tools to track deliveries or manage stock efficiently. This will show that you can hit the ground running.

Team Player Attitude

Emphasise your ability to work as part of a team. Prepare examples of how you’ve supported colleagues in the past, especially in high-pressure situations. This will illustrate that you’re not just a lone wolf but a vital part of a bigger machine.