At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading fashion retailer with a vibrant culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Work late nights and earn extra for late shifts.
- Why this job: Be at the forefront of fashion retail and make a real impact.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Work Pattern: Thursday 15:00-23:00, Friday 15:00-23:00, Saturday 15:00-23:00.
Under 18 Disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Customer Assistant - Menswear - Pantheon employer: Marks and Spencer
Joining M&S as a Customer Assistant in Menswear offers you the chance to be part of a dynamic team that thrives on delivering exceptional customer service and style advice. With a strong focus on employee growth, M&S provides training and development opportunities to help you advance your career in retail, all while enjoying a vibrant work culture that values teamwork and flexibility. Located in a bustling environment, you'll benefit from competitive pay, including additional earnings for late-night shifts, making this an exciting and rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Menswear - Pantheon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest collections and their values. When you walk into that interview, you'll not only impress them with your knowledge but also show you're genuinely passionate about the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your ability to deliver five-star service will set you apart from the crowd.
✨Tip Number 3
Show off your digital savvy! Be ready to discuss how you would use tools like the Sparks App to enhance the shopping experience. This is a key part of the role, so being confident with tech will definitely give you an edge.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about pace, so come prepared to talk about how you handle busy environments and unexpected challenges. Highlighting your resilience and teamwork will resonate well with the hiring team.
We think you need these skills to ace Customer Assistant - Menswear - Pantheon
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience or personal style insights that make you a great fit for the Customer Assistant role. We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers find their perfect outfits.
Highlight Your Customer Service Skills:This role is all about delivering five-star service, so make sure to showcase your customer service skills in your application. Share examples of how you've gone above and beyond for customers in the past. We want to know how you can contribute to creating a positive shopping experience!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps, especially if you've used them in a retail setting. We’re keen to see how you can leverage technology to enhance the customer experience at M&S.
Keep It Professional Yet Personal:While we want to see your personality, remember to keep your application professional. Use a friendly tone, but avoid slang or overly casual language. This balance will show us that you can connect with customers while maintaining the brand's image. And don’t forget to apply through our website!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences, as being digitally confident is key for this role.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is crucial in a fast-paced retail setting.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so showcasing your flexibility and resilience will impress the interviewers.
