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For Companies At a Glance
- Tasks: Serve customers with delicious bakery products and maintain a clean, inviting store.
- Company: Join M&S, a leading retailer known for its commitment to quality and customer service.
- Benefits: Flexible working hours, inclusive environment, and training on digital tools.
- Why this job: Be the face of M&S, delivering exceptional service and making customers feel valued.
- Qualifications: Passion for baking, strong communication skills, and a team player attitude.
- Other info: Great opportunity for career growth in a dynamic retail environment.
All the details
Work Pattern
- Sunday 05:00 – 09:00
- Tuesday 05:00 – 09:00
- Friday 05:00 – 09:00
- Saturday 05:00 – 09:00 (This will be further discussed during interview)
Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can\’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We\’re seeking passionate individuals with a love for food that strive for perfection every day.
You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.
At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
You’ll confidently manage demand, keeping our shelves full and our customers impressed.
Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high
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Customer Assistant - InStore Bakery - Sevenoaks employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - InStore Bakery - Sevenoaks
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and their bakery products. Show us that you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d engage with customers. We want to see your passion for delivering remarkable service and making customers feel valued.
✨Tip Number 3
Be ready to showcase your digital skills! Familiarise yourself with tools like the Sparks App. We’re looking for someone who can use technology to enhance the shopping experience, so don’t shy away from discussing your tech-savviness.
✨Tip Number 4
Flexibility is key! Be prepared to talk about how you adapt to changing situations. We love team players who can roll their sleeves up and tackle whatever comes their way, so share your experiences with us!
We think you need these skills to ace Customer Assistant - InStore Bakery - Sevenoaks
Some tips for your application 🫡
Show Your Passion for Baking: When you're writing your application, let your love for baking shine through! Share any experiences you have with bakery products or how you've enjoyed working in similar environments. We want to see that you're excited about the role!
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Talk about times when you've gone above and beyond to help customers. At StudySmarter, we value those who can create a remarkable shopping experience, so let us know how you can do that!
Be Digital Savvy: Since being digitally confident is key for this role, mention any experience you have with digital tools or apps. If you've used similar technology before, tell us about it! We want to know how you can enhance the customer experience using these tools.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you don't miss out on any important updates. Plus, it shows you're keen to join our team at M&S!
How to prepare for a job interview at Marks and Spencer
✨Know Your Bakery Products
Before the interview, brush up on your knowledge of bakery products. Familiarise yourself with M&S's offerings and be ready to discuss your favourites. This shows your passion for baking and helps you connect with the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with what M&S values in their team members.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, practice using digital tools that enhance customer experience. Mention any relevant apps or systems you've used before, and express your eagerness to learn M&S's specific tools like the Sparks App.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experiences working in a team and how you adapt to changing situations. M&S values flexibility, so share examples of how you've successfully navigated different roles or tasks in a retail environment.
