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- Tasks: Serve customers with fresh bakery products and maintain high standards of food quality.
- Company: Join the dynamic team at M&S, a leader in retail innovation.
- Benefits: Flexible working hours, training opportunities, and a vibrant work environment.
- Why this job: Be the face of M&S, delivering exceptional service and making a real impact.
- Qualifications: Passion for food, strong communication skills, and a commitment to customer service.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 10 - 13 £ per hour.
Work Pattern:
- Monday 13:00-17:00
- Thursday 14:00-18:00
- Friday 14:00-18:00
- Saturday 14:00-18:00
Under 18 disclaimer: This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers. At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You'll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours. Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination. This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities:
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone's Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - In Store Bakery - Cowes Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - In Store Bakery - Cowes Simply Food
✨Tip Number 1
Get to know the store! Before your interview, pop into the M&S Cowes Simply Food and check out the bakery section. Familiarising yourself with the products and the layout will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Show off your passion for food! When chatting with the hiring team, share your love for baking or any experiences you have with fresh produce. This will demonstrate that you’re not just looking for a job, but that you’re excited about being part of their bakery team.
✨Tip Number 3
Be ready to talk teamwork! Since this role is all about working closely with others, think of examples where you’ve successfully collaborated in a fast-paced environment. Highlighting your ability to adapt and support your colleagues will make you a strong candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S. Don’t miss out on the chance to join our amazing team!
We think you need these skills to ace Customer Assistant - In Store Bakery - Cowes Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or hobbies that relate to the bakery or food industry. We want to see that you’re excited about working with fresh produce and delivering top-notch service.
Highlight Your Team Spirit: Being a team player is crucial in this role, so make sure to showcase any past experiences where you’ve worked well with others. Whether it’s in a job, school project, or even sports, we want to know how you contribute to a team environment.
Be Detail-Oriented: Since this role requires precision and attention to detail, emphasise your ability to manage tasks efficiently. Share examples of how you've maintained high standards in previous roles or projects, especially when under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and passion right from the start. Don’t miss out on the opportunity to join our fantastic team!
How to prepare for a job interview at Marks and Spencer
✨Know Your Bakery Basics
Before the interview, brush up on your knowledge of bakery products. Familiarise yourself with different types of bread and pastries, as well as any popular items M&S offers. This will show your passion for food and help you engage confidently with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This is crucial for a role that prioritises customer satisfaction.
✨Demonstrate Team Spirit
Since being a team player is vital in this role, come ready to discuss how you've collaborated with others in previous jobs. Share specific instances where teamwork led to success, especially in fast-paced environments.
✨Embrace Flexibility
Be prepared to talk about your adaptability. The job requires you to switch roles and tasks quickly, so think of examples where you've successfully adjusted to changing situations or taken on new responsibilities without hesitation.
